TrueHostReviews of truehost.com

Nice customer service so far.

The team is great they are always just one phonecall away Emanuel always there whenever I need help 10 / 10

I would like to express my sincere appreciation to True Host Company for their outstanding customer experience and unwavering support. Their deep understanding of the KYC policy ensures a seamless and reliable service, and their AI agent, Zola, has proven to be equally dependable. A special thank you to Wallace for your invaluable assistance in upgrade/downgrade advisory and prompt invoice generation. Your expertise in storage solutions, domain renewal, and add-ons has been truly helpful. Additionally, I extend my gratitude to Maureen for the proactive heads-up calls regarding domain expiry, ensuring I stay informed beyond the email notifications. It has been an incredible eight years of reliable SSD hosting, and I take pride in the partnership and service excellence that True Host Company has consistently delivered.

I’ve had an outstanding experience with Wallace at Truehost while resolving some DNS and mail issues. His prompt and knowledgeable support made a frustrating situation much easier to handle. Wallace patiently helped me with the troubleshooting process, ensuring that I understood each step along the way. Thanks to his expertise and dedication, my issues were resolved quickly and efficiently. I truly appreciate his exceptional service and highly recommend reaching out to him for any support needs.

Got great customer service from Caroline, she ensured my issues were resolved promptly and even made follow ups to ensure I experience the best service from Truehost.

George was incredibly helpful in guiding me through the hosting upgrade process on Truehost. His professionalism, clarity, and commitment to excellent service made the experience seamless and efficient.

So far so Goooooood. But I wish they had more restrictions when I want to share cpanel. If they can allow main account to give specific access to added users. Even to a limited users then

Exceptional service received. Response time to tickets is amazing. My issue was resolved quick.