Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
631 reviews
TrueHostSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Globally trusted Webhosting Company offering Simple and Reliable Managed Databases for Apps and Mission critical Systems. Truehost presents Highly Scalable, Fully Managed MySQL with Automatic failover and Free Daily Backups at a transparent pricing.Register almost any Domain names at the Best Prices in US and Canada. Register .xyz from $0.99 .com, .net, .us, .co.uk, .ca, .cn, .co.in, .ke .in, .co.za, .co.ke, .com.ng
TrueHost (truehost.com) has 631 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 181 reviews with 1 star · Clear filters
They are honestly the worst ever
By Jan V.
Response from TrueHost· Sep 2, 2025
Hello Jan Venter, Thank you for your honest feedback! Sorry for the experience. We would love to hear from you more. Kindly share the details on [email protected]
Great this company
By amar J.
Response from TrueHost· Aug 27, 2025
Hello Amar Jamatia, Thank you for your wonderful feedback! You are always welcome.
Very poor response to issues
By Stephen M.
Response from TrueHost· Aug 4, 2025
Hello Stephen Mwihaki, Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
One of the worst hosting companies out there. Issues are never solved. If you have a high-priority business, do not try to pay for anything here. Their customer support(specifically Zola) is robotic and thinks every problem is solved using chatting scripts like OF.
By Njagua N.
Response from TrueHost· Jul 17, 2025
Hello Njagua Nyingi, Thank you for your honest feedback. We are sorry we did not meet your expectations. We will follow up to ensure you are satisfied and you get the value for your money. In case you have further issues in the future, please share on [email protected] You are always welcome
Very poor, I am following up for refund .
By Leonard M.
Response from TrueHost· Jul 17, 2025
Hello Leonard Mutuku, Thank you for your honest feedback! Our team has followed up on this issue with you directly and ensured your issues are all resolved. In case you have further issues, please share on [email protected] You are always welcome
I do not know why you would cancel my subscription in the middle of the night an send an email at 3am and when i file a ticket nobody will respond to me in days.
By Cyrusone
Terrible experience ever! They cannot recognize the invoice created by themselves. After receiving our payment, their customer support team was not able to confirm it. Problem remains unsolved after weeks of communication...
By David
I cannot receive emails. The server goes down and nobody communicates. Complains not being addressed I regret signing up
By Edwin K.
