Always as Expected
I've purchased multiple items from True Facet over the last few years. They are always exactly as described and arrive in a timely manner. Love them!
By Lauren A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
406 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Truefacet legacy
Truefacet (truefacet.com) has 406 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 313 reviews with 5 stars · Clear filters
I've purchased multiple items from True Facet over the last few years. They are always exactly as described and arrive in a timely manner. Love them!
By Lauren A.
Another great purchase from TrueFacet.com. Received my second order, a Rolex 16200 in mint condition as described. Great service and great prices. Thank you and looking forward to my next purchase.
By BC
Easiest purchase I have ever made!!! Customer service was prompt answering my questions about my ring!!! Highly recommend True Facet!!!
By Angela M.
I’ve made 2 purchases on True Facet. Both for Rolex and both came as described and in great condition. Would buy from again.
By Brian
One is amazed how helpful and how much the staff knows about jewelry. They are patient and you have all the time you want to review the different watches. I personally love their beautiful watches and in the future a lot of my watches will be bought there.
By Dan
First bought a 2002 Pepsi in Feb 2022 then in Oct bought a 2020 two tone Date Just for the wife. Quick deliveries at comparable prices and great email responses. I recommend TF.
By RAVEN O.
Love the site easy to navigate. Love the offer option and appreciate the fast response.
By Jaime B.
Bryan, Shawn and the whole Truefacet team did an amazing job with all my purchases! Ive shopped with them multiple times now in the last 60 days. Prices cant be beat and customer service was top notch. If you ever need a new timepiece, dont hesitate to give Shawn or Bryan a call/email. Great group at Truefacet. Thanks again guys!
By rom M.