Great Customer Service!
Great Customer Service!
By David T.
Response from Trovy· Aug 31, 2026
Hi David, appreciate the review. Our customer support team love to hear that they are doing a great job. Welcome to Trovy!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
199 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trovy is building the financial home base for homeowners: A suite of products that turns home equity into a flexible, lifelong financial tool, starting with the Trovy HELOC Card and expanding across the homeowner journey.
Trovy (trovy.com) has 199 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 186 reviews with 5 stars · Clear filters
Great Customer Service!
By David T.
Response from Trovy· Aug 31, 2026
Hi David, appreciate the review. Our customer support team love to hear that they are doing a great job. Welcome to Trovy!
Everything was very easy and quick
By customer
Response from Trovy· Aug 31, 2026
Thank you for your review. Happy to hear you had a streamlined process with us. Welcome to Trovy!
Everything moved quickly. Loved the virtual live notary.
By customer A.
Response from Trovy· Aug 27, 2026
Dear customer, thank you for sharing your positive Trovy experience. We're glad to hear that you enjoyed the virtual notary! If you have any questions, don't hesitate to reach out to support. Welcome!
I can’t believe the difference between my traditional lender’s offer and Trovy. It was exactly what I wanted and it was hassle free. Now we can build a deck that we want and improve our home. Thank you!
By J S.
Response from Trovy· Aug 26, 2026
Thank you J for your review. We love that you found Trovy hassle free and are using your HELOC to fund your deck!
everything was so smooth that I initially thought this can't be real and it may not be legit :), however, I was thrilled that Trovy is indeed legit and my experience has been very smooth and super quick.
By Raju
Response from Trovy· Aug 18, 2026
Raju, great to hear your had a wonderful experience with us. And yes, we are indeed a legit company :) Thank you for leaving us a review and choosing Trovy!
My experience is satisfied with the process,I’m glad I chose your method.
By customer
Response from Trovy· Aug 17, 2026
Hi customer, thank you for leaving us a review and we're super happy to hear the process was smooth for you. Reach out to us if you need any support!
Super fast and was able to get a much better product/loan amount than everywhere else I checked!
By Judson
Response from Trovy· Aug 17, 2026
Hi Judson, thank you for taking time to leave us a review! We're so happy you chose Trovy out of all the other options. Means a lot to what we do here. Welcome!
It was incredibly fast, easy (fine in a single afternoon, even when we hit a "glitch" totally not created by Tovy) and transparent. Customer service reps are total professionals and super timely.
By Lori S.
Response from Trovy· Aug 13, 2026
Pleased to hear about your experience with us, Lori. Customer support is the utmost importance to us and we're glad to hear we were able to help you through that process. Thank you for choosing Trovy!