Wonderful experience with support
Wonderful experience with purchasing and support. A small issue with my bag and they replaced it with a new one. Couldn't be happier!
By Matthew P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
55 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Based in London, Troubadour specialises in minimalist bags and accessories, designed for maximum performance. Timeless designs with twenty-first century touches. Stylish, but comfortable. Natural, yet waterproof. Lightweight, but hard-wearing.
Troubadour Goods (troubadourgoods.com) has 55 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 44 reviews with 5 stars · Clear filters
Wonderful experience with purchasing and support. A small issue with my bag and they replaced it with a new one. Couldn't be happier!
By Matthew P.
Purchased from them since 2020. Great quality and service (had to have one replaced). Versatile bags too.
By Sean
Great bag- love it- get everything I need in it, it looks great and it's sustainably made.
By Quentin E.
Best backpack ever after trying many. Classy, practical, durable, robust, lightweight.
By Jeff L.
Great backpack very well designed. Useful for business or personal purpose. I like the blue color and the stylish look of it.
By Eric B.
I have purchased 2 backpacks (one for me and one for my wife) from the soho store and they're both excellent quality. I take my laptop, gym kit, protein shaker and water bottle to work every day and it all fits perfectly. It's comfortable to wear but looks professional so perfect for the city. The fact that it comes with a 5 year warranty shows that they stand behind the product. Also found the guys in the soho store really friendly, helpful and knowledgable about the products. Rare to find these days!
By Luke
Excellent company and amazing products
By customer
Excellent product
By Arpad