The only issue was the rug has some…
The only issue was the rug has some stains in a couple areas from dirty hands I suspect.
By Brian S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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216 reviews
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Personalized laser cut metal sign wall art
TrilogyGift (trilogygift.com) has 216 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 11 reviews with 4 stars · Clear filters
The only issue was the rug has some stains in a couple areas from dirty hands I suspect.
By Brian S.
I absolutely love the rug!!! My son is going to go crazy for it. Very well made and beautiful colors. I just wish the tracking was better.
By customer
Beautiful and well made product, EXCELLENT customer service and communication, FAST production and shipping, easy transaction from start to finish. My only issue was the packaging of the product. Sent a poster in a flat, heavy duty envelope rather than a poster tube which resulted in some creasing to the item during shipping.
By John
Response from TrilogyGift· Nov 6, 2023
Dear John, Thank you for taking the time to leave your review about our product and customer service. We appreciate your kind words and are delighted that you had a great experience with Trilogygift. Regarding the packaging issue, we take your suggestion seriously and find methods to improve our packaging more better in the future. Our team strives to deliver excellent service, and it's rewarding to know that we succeeded in making you happy. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Customer Support Department Trilogygift