Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
487 reviews
Trek TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trek Travel is one of the world's leading active vacation companies, with over 25 years crafting unforgettable cycling and hiking vacations. We design and guide premium trips across more than 30 countries — including Italy, France, Spain, Portugal, Japan, the United States, New Zealand, Chile, and beyond. Whether you're a seasoned cyclist or lacing up for your first guided hike, there's a Trek Travel trip made for you.Every trip is fully supported and inclusive: World-class Trek bikes, expert local guides, handpicked boutique hotels, daily breakfasts, select meals, a dedicated support van, and seamless logistics — so you're free to ride or hike without a second thought about the details.Trips for every type of traveler: We offer guided road cycling, gravel, mountain biking, e-bike, hiking and walking, ride camps, self-guided, private, and custom trips— designed for every ability level, from first-time travelers to seasoned athletes. Planning something special? Our private trips are perfect for milestone birthdays, family reunions, and group getaways.Destinations across six continents: Browse our full lineup of trips spanning Europe, North America, South America, Asia, Africa, and beyond — from the mountain passes of the Alps and Dolomites to the vineyards of California and the back roads of Morocco.Awards and Accreditations: Recognized 6 times as a Travel + Leisure World's Best Tour Operator. As an Official Tour Operator of the Tour de France and partner of Team Lidl-Trek, we offer exclusive race access and VIP experiences to the world's greatest cycling events.Discover what makes Trek Travel different →
Trek Travel (trektravel.com) has 487 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 469 reviews with 5 stars · Clear filters
Portugal is a beautiful country. The rides were great. Hilly & challenging. Our guides Ulle and Pablo were terrific. Friendly, skilled & knowledgeable about Portugal and the area. Hotel was amazing. All marble. Pool area terrific. Food was excellent, especially the private dinner at the Place. The activities were outstanding, we thoroughly enjoyed them.
By Liz B.
Great biking on awesome bikes. Our hotels were excellent and we ate amazing food. Our guides, Rob and Jordan, were exceptional. They anticipated our every need. I can’t say enough about what a wonderful trip this was!
By David D.
The support staff were amazing and went out of their way to make the experience memorable and addressed any concerns we had.
By David H.
Wonderful support, knowledgeable, friendly and went above and beyond to create great experiences. Always willing to share a snack, a tweak to the bike, and the encouragement that I’m not a terrible cyclist as I struggled up the beautiful hills. Take the trip - enjoyed every moment.
By Emily
Our guides were exceptional. Not only were they good at the biking, they were wonderful and caring people. They went above and beyond to insure all of our needs were met.
By Ali
Just returned from Spain after an amazing trip from Montpellier to Girona. Trek has the very best guides in the business; in this case Thomas and David who personally made the trip epic. From their great personalities to their local knowledge and amazing gravel routes, they absolutely delivered a trip that was the very best I've experienced (and I've been on more than a few). I loved getting off the beaten path and exploring the gravel and small towns. It was super special and made all of the amazing food and fantastic hotels that much better.
By Johnny S.
The entire trip was 5 star - the riding, the guides, the hotels, the food, the participants.
By Ellen S.
Wonderful trip, the guides were amazing!
By Anonymous
