Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
29 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Treat a Dog is a one stop shop for everything dog! Top rated memory foam orthopedic dog beds, car seat covers other genius dog products.
Treat A Dog (treatadog.com) has 29 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 22 reviews with 1 star · Clear filters
Horrific customer service. Bought two X-LArge beds and within one month the inside white cover is ripping around the edges and the inside of the fur (the black inside) is shedding and ripping all apart. The products were only washed as per instructions. Customer service will not get back to you for days if at all and when they do, they are impolite and less than helpful. Don't buy.
By KLPP
SCAM!!!! NEVER RECEIVED MY PRODUCT. REACHED OUT TO THEM 5 TIMES WITH ONLY ONE TIME WITH A RESPONSE. ASKED IF THEY WOULD REFUND MY MONEY SINCE I NEVER RECEIVED THE PRODUCT. DON'T WASTE YOUR MONEY ON A BUNCH OF LIARS/THIEVES!!!!!
By Lori D.
HORRIBLE COMPANY. The 18 dollar bed cost me 60 DOLLARS??? Currently refusing to take back damaged bed. TOTAL RIPOFF!!!! Lies,Lies,Lies. THEY EVEN REFUSED TO HONOR THEIR OWN RETURN POLICY!!!!!!
By Brian K.
The worst customer service everywhere. They mailed me a used product missing the liner. They said if i return a used product i wont get my money back meanwhile they will throw it away. Nope they will just eesll it. These people are horrible. I have been emailing them for a month trying to discuss a return, it takes at least a week for each redponse and they dont even snswer my question!! Do yourself a favor and stay away from this scam of a company!!!! Oh and they doubled my order, charged me too!!! Run from these scammers. Crappy product on top of itt
By terrell A.
Don't waste your money. This bed is very poor quality. I wish I had researched it better before buying it. I have 4 dogs that will not lay in it. The cover is some sort of plastic that makes a lot of noise and they will not return or exchange it . Seriously regret buying this.
By M K.
How can anyone even get ahold of them to leave a voicemail? I’ve tried Cali g for several days to get info before I purchase one of their VERY expensive dog beds. Which I have no problem paying for if I can get my questions answered. All I get is a loops song of “who let the dogs out” I literally waited for 6 minutes. Nobody answered. I’m giving up and going elsewhere. Poor customer service will never get my money. I’m a stickler for good customer service.
By Holly B.
Horrible customer service. Don’t do business with these folks bought a dog seat cover my backseat came with the big tear and it took forever for me to receive it the first place now it’s been over a week can’t get a hold of anyone no one will return my phone calls I don’t know respond to my emails shop somewhere else
By bailey
I have been trying to contact this company since the middle of December via emails voicemails etc. they are not very responsive at all; it appears that they want to treat a dog but don’t seem to care much about humans. All I wanted was information regarding a couple of dog beds and they did not have the courtesy to get back to me. I left three voicemails and sent four or five emails.
By Lidwina van K.
