Awesome customer service
Both times I have called them they have sent me a replacement free of charge for whatever was not working. They didn't give me a hard time. Also, very helpful if you have technical questions.
By Anne
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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197 reviews
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Traxxas creates, designs, and manufactures hobby-class radio controlled cars, trucks, and boats in both nitro and electric categories.
Traxxas (traxxas.com) has 197 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 27 reviews with 5 stars · Clear filters
Both times I have called them they have sent me a replacement free of charge for whatever was not working. They didn't give me a hard time. Also, very helpful if you have technical questions.
By Anne
Traxxas is the best manufacture of rc cars by far! Waterproof electronics.. no other company offers that!
By markv716
i got a Traxxas Summit and a Traxxas Nitro 4-Tec 3.3 with alu and more cars wil get some more when the summer comes.-
By Kim R.