TraveloutsReviews of travelouts.com

Very very bad experience I’m not recommending this sites to book your flight ZERO !!! and you think you were booked!!!!BIG NO!!!! They want more and more money it’s not cheap either. !!!! This websites should not be in cheap flights and the agents!!!!!not good!!!,

Absolutely horrible experience-I made a reservation, received a call that they wanted me to pay more, I said no. They came back with a lower offer, I said to cancel my reservation. I feel like these people are scammers. Why sell me a ticket and then call to ask for more money- not a legitimate company for sure- ended up making another reservation at a lower price than want they quoted.

I agree with Jill review---Be aware that most of these five star reviews were left by people who were on the line with a customer service representative who told them to leave a five star rating otherwise their job is in danger. This is manipulative to the consumer, and exploitative to the workers. Additionally, as the other reviews state, they attempted to bait and switch prices and flights, plus I never received the tickets even at the higher price. I cancelled my order, , but at least this unethical company won’t be getting my money OR a fake five star review.

Be aware that most of these five star reviews were left by people who were on the line with a customer service representative who told them to leave a five star rating otherwise their job is in danger. This is manipulative to the consumer, and exploitative to the workers. Additionally, as the other reviews state, they attempted to bait and switch prices and flights, plus I never received the tickets even at the higher price. I cancelled my order, changed my travel plans, and paid more, but at least this unethical company won’t be getting my money OR a fake five star review. MY RESPONSE TO BELOW: I understand you did not charge my credit card. I sent you a email saying that you had charged it, but I realized it was a different (but similar in price) expense related to this trip. It’s very unprofessional that you would reference something I said in a private email in this public forum instead of addressing it there. In any case, it is absolutely fact that I received a voicemail from one of your employees as soon as I posted a negative review pleading with me to take it down for fear of losing his job. He even offered to pay me $200 of his own personal money. I have this voicemail and I have no problems releasing it publicly to any media outlets who would like to hear it. Honestly, this entire situation has been very distressing for everyone involved. I know, however, I am not alone in having a negative experience with your company, and I feel it is my duty to expose you to other potential consumers (and frankly, employees). Just AVOID this company. RESPONSE TO ATTEMPT “TO CONNECT TO UNDERSTAND THE ACTUAL ISSUE”: There is no need for further discussion on this matter with you. What I described above is what happened. I have receipts to back it up. I’m no longer engaging with your team because I don’t interact with toxic people who I know are attempting to manipulate me (aside from calling them out, as demonstrated here.) There was no “misunderstanding” here. You just got exposed and you’re trying to do damage control.

I booked a flight through their service about a month out. The tickets were never confirmed and when I called to check on the status, both staff members who spoke to me were very short and rude. We had to pay a mark up of $300 due to their clerical errors. It is easier, simpler, and less stressful to just cut out these middlemen and book your trip straight through the airlines. Don't waste your time or money with this service.

Avoid at all cost and save your money and time. Got listed as the cheapest option on farecompare.com and I booked this ticket. I got an email saying that the ticket will be issued after credit card processing within 4 hours. I did not receive any confirmation within 4 hours and I called their support several times. I also checked their reviews and got concerned. Biggest complaint by many were that they will call later to tell you that fare was not available. I got worried that I might end up paying more for my travel and was not sure if this was a legitimate company. I called my bank to cancel my credit card and booked a separate ticket from a different site. I got a call the next day, 18 hours later from Travel outs. I let the person continue - The fare I booked was not available and a different fare was available. I told him that I will not be interested and mentioned to the salesperson my experience from previous night. He started defending the company. I didn't want to pursue the conversation further since I felt that this wasnt going anywhere. Although there was a hassle of waiting for a new credit card, I am happy I had not waited for these people. I would have ended up paying more and probably would have missed even a direct flight.

F’n scammers took my money for flights used someone else flight voucher to pay for my flights airline canceled my flight due to fraud activity. Austin service is horrible he to you is crazy as hell when they the ones are in fault.. they better hope i get my $1000 back or it’s on. I filed a police report and have reported them to the airport and airlines are aware RUNNNNN FROM THWSW SCAMMERS

March 2021 Review: We found a good price for a flight from South America to the US and back. So we purchased it. The next morning, we get a call from them stating that the price was incorrect (even though this is the price STILL listed on the website) and wanting to charge us several hundred dollars more! We said HELL NO! Avoid these scammers! Nothing but fraud! EDIT June 2022: Over a year later, these scammers are trying to get more information as if they never did such things. The ticket was booked by my husband. I am 100% absolutely sure it was this Travelouts and not some other website as alleged in their response. I will not further engage with SCAMMERS! All one has to do is look at the other reviewers who have said the EXACT SAME THING! Now, over a year later, you're trying to get to the bottom of it? Yeah, not happening! My review is legitimate.