Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8 reviews
Traista - Lost and Found PlatformSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Losing a personal item while traveling is stressful. At Traista, we believe getting it back should be easy. We bridge the gap between people who have lost their belongings and the businesses where those items were left behind.For Businesses: Traista is a complete B2B SaaS platform that revolutionizes lost and found logistics. We replace chaotic, manual processes with intelligent automation. Our software streamlines item tracking, matching, and return logistics, drastically reducing the administrative burden on your staff. By partnering with Traista, hotels, airports, event venues and others can turn a logistical headache into an exceptional customer service experience, saving time and boosting brand loyalty.For Travelers: If you have left something at a hotel, airport, or other venue, Traista is here to help you reunite with your valuables. Our secure platform makes it simple to report a lost item, track the search status in real-time, and arrange for secure shipping right to your door. We take the anxiety out of the lost-and-found process, giving you peace of mind when you need it most.Whether you are a traveler looking for a lost phone or a hotel aiming to optimize operations, Traista provides a fast, transparent, and seamless solution for everyone.
Traista - Lost and Found Platform (traista.com) has 8 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
8 approved reviews, newest moderated first
The young lady who helped me was very kind and helpful. She went looking for my item until she found it. She told me where it was and I was able to pick it up. The young man at the Lost & Found was pleasant and supportive. He helped to complete the claim form.
By Mary C J.
Sorin and the rest of the team at Traista have been fantastic to work with. They've taken the time to understand our needs, how they may help the rest of their customer base and implemented changes in a timely fashion that really make a great impact on our customers.
By Zac
This is an awesome service! I had very little faith of finding my son's watch after he told me more than two weeks after camp that he had lost it, but I got a notification within the hour of submitting the claim that it was found!
By Kmb
They were very knowledgeable and finding my glass and helping me to retrieve them. I am very grateful to them. May God continue to bless them. Especially the young lady who had come in from lunch twice. She made my day. Chicago you rock Midway!
By V. J. M.
Happy with their service, decent shipping price, item was returned quick
By Adelle S.
Excellent service from start to finish. The process was simple, communication was prompt, and my lost item was returned quickly. They turned what could have been a stressful experience into a very positive one. Highly recommend!
By Tom
I just want to say a huge thank you for returning my lost watch at the hotel. The whole process was so smooth, and I really appreciated the clear guidance and regular updates—it made me feel reassured the entire time. I’m so grateful for the fantastic service and the speedy delivery.
By McCo
Traista is an amazing company with great customer service, and truly a game changer for any business needing help organizing their lost and found. We are a summer camp that struggles with organizing and returning the hundreds of items left behind every season, and Traista has truly made it so much easier to stay on top of this. I also appreciate the developers being so responsive and willing to tweak parts of our account to better suit our needs. I would recommend this service to any school, camp, hotel, or anywhere else that deals with a large volume of lost items. You guys are rockstars, thanks for everything!
By Audrey W.
