Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
26 reviews
TrainualSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trainual is a software designed for growing teams that need to document, scale, and streamline repeatable operations. Think of it as the go-to playbook that captures every process, policy, role, and responsibility in your business — making sure the right knowledge flows to the right people, right when they need it.Trainual allows you to put all your essential business knowledge in one centralized hub — accessible, assignable, and searchable. Tailored for small to medium-sized businesses, who does what (and how) stays clear and consistent as you grow. From onboarding new hires to training current team members and delegating tasks, Trainual ensures everyone knows how to complete their responsibilities with best practices at their fingertips.Trainual offers a range of features designed to streamline processes and boost team performance. Start by creating crystal-clear step-by-step guides and SOPs using intuitive tools, including AI-powered content generation, ensuring tasks are completed accurately every time. Then, onboard and train new hires with role-specific, custom training paths so they can learn at their own pace and hit the ground running, eliminating scattered information. The knowledge base serves as your company’s centralized brain, making it easy for team members to access exactly what they need when they need it. Role assignments and delegation clearly define responsibilities and track progress, ensuring everyone knows what’s expected and how to deliver. Plus, you can monitor training progress to align your team with company standards, fostering uniformity across workflows. And with AI-powered efficiency, Trainual accelerates content creation and searchability, providing precise answers to employee queries while enhancing accessibility and productivity. Last but not least, you'll have the power to improve employee experiences and collaboration by setting new hires up for success with personalized learning paths, clear responsibilities, and a centralized kn
Trainual (trainual.com) has 26 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 22 reviews with 5 stars · Clear filters
Trainual is an absolute game changer! It has saved myself and our staff from so many meetings and repetitive trainings. Now staff can complete training materials in their own timeframe and always have something to refer back on for a refresher!
By Michelle Nostrant W.
Response from Trainual· Feb 10, 2025
Heck yeah! That's awesome. Thanks so much for sharing! 💜
Its a easy to tool to help you understand what you are trying to learn.
By Valued C.
Response from Trainual· Jul 2, 2019
Thanks for the 5-star review!
Trainual helps a lot getting to know about the ways of how work is done in here.
By Pritom C.
Response from Trainual· Jul 2, 2019
Thanks for the great review!!
This software is insane. We cut our onboarding process down to less than a week. It used to take us about 12 days to onboard, now it's 4-5. Also, if you aren't using Trainual, you know how your team members always need to ask questions and it takes up a lot of the day? Yeah, that doesn't happen when you have this software integrated. Thank you Trainual for bringing me from 70 hour work weeks to closer to 55 - and a similar time savings for the managers on my team!
By Jack W.
Response from Trainual· Jun 27, 2019
Thanks for the AWESOME review, Jack! 🙌
I really love Trainual. Makes learning old and new things super easy. It is very clean and well organized. Such a breeze to use!
By Valued C.
Response from Trainual· Jun 27, 2019
We're so happy your experience is so great! Thanks for the 5 stars!
Very useful and easy to use. Easier to navigate and I can find what I am looking for in no time.
By Valued C.
Response from Trainual· Jun 27, 2019
Thanks for the 5-stars! We're so glad you're finding us useful :)
No thank you. The process was good.
By Valued C.
Response from Trainual· Jun 25, 2019
Thanks for the great review!
Just like the best ever - seriously.
By Valued C.
Response from Trainual· Jun 21, 2019
Thanks for the love!
