Heidi is an awesome agent.
Working with Heidi is a great experience.She is a good agent who takes pride in her job.
By God Is G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
323 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Instructor-Led courses and innovative e-Learning products
TRA (tra.com) has 323 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 19 reviews with 4 stars · Clear filters
Working with Heidi is a great experience.She is a good agent who takes pride in her job.
By God Is G.
The first representative I got was terrible, very unprofessional and rude. Made the experience seem like a nightmare. The second representative I got made the whole experience feel like a dream come true, thank you so much Heidi! Hopefully TRA is the answer that you're looking for, because it was the answer that I was looking for!
By Tina M.
The agent was knowledgeable and very patient with me.
By customer T P.
Fast response and explanations were understandable
By Kirk T.
Very helpful
By Kenneth C.
The staff response to my inquiries were good.
By Brenda H.
I am a new client and really waiting to see what kind of results I will get from this, However the service and action I have received so far has been great and I feel it will lead to great things. My account manager, Ethan Martinez has been amazing as well!
By Stan S.
Knowledgeable. Friendly. I needed special considerations and they got them done
By Debi D.