Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1 review
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We have several channels for customers to get all the latest information:Twitter:@Toysrus: www.twitter.com/ToysrusYouTube: Toysrusonline:www.youtube.com/toysrusonlinePinterest: @Toysrus: www.pinterest.com/toysrusToys“R”Us Facebook Terms of UseThe Facebook pages, applications, contests, or other interactions created or administered by Toys“R”Us are for our fans and guests to actively engage with Toys“R”Us and each other. We welcome your views, comments and other communications, pictures or videos ("User Content") as long as the User Content submitted by you complies with these Terms of Use and Facebook’s Statement of Rights and Responsibilities. You agree that:Toys“R”Us does not represent that the information on Facebook pages and applications created or administered by Toys“R”Us are accurate, complete, reliable, useful, timely or current. Toys“R”Us makes no representations as to the accuracy of any such information and it is solely provided on an “as is” basis to be used at your own risk.You read all User Content at your own risk. Do not rely on the information or advice in any of these postings.Any User Content submitted by you on Facebook pages and applications created or administered by Toys“R”Us will be accurate, will not violate any applicable law, regulation, will not violate any right of a third party, including without limitation, copyright, trademark, privacy or publicity rights, will not be defamatory or libelous, and will not cause injury to any person or entity. For any User Content that you submit, you grant Toys“R”Us a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete, adapt, publish, translate, create derivative works from, sell and distribute such content and to incorporate such content into any form, medium or technology throughout the world, all without compensation to you. For this reason, do not post any User Content that you do not wish to license to Toys“R”Us, including any confidential informatio
ToysRUs (toysrusinc.com) has 1 customer review on The Fair Hearing, with an average rating of 2.0 out of 5.
1 approved review, newest moderated first
Did not update me with shipping. Had to call customer service several times within a two week period to check the status of my order. I was informed that I would be notified when shipped. I never received a notification until 3 days AFTER receiving my order.
By marquita M.
