TourBeezReviews of tourbeez.com

Response from TourBeez· Jun 10, 2026

Thank you for your kind feedback. We’re delighted to hear that Maria was fantastic, helpful, and very pleasant throughout your tour. It’s also great to know you enjoyed the experience overall. We appreciate your suggestion regarding earlier pickup times and allowing more time to explore the Falls. This is valuable feedback, and we will be reviewing it with our operations team as part of our ongoing efforts to improve the guest experience. Thank you again for taking the time to share your thoughts.

Response from TourBeez· Jun 11, 2026

Thank you for sharing your feedback. We’re pleased to hear that you enjoyed your private tour of Niagara Falls. We note your comments regarding the coordination of tour inclusions and the dining experience. We will be reviewing these points internally with our operations team to ensure all tour details and guest selections are communicated effectively and that our processes continue to support a smooth experience for our guests. We also appreciate your suggestions regarding driver briefings and vouchers, and we will take them into consideration as part of our ongoing service reviews.

Response from TourBeez· Jun 9, 2026

Thank you for your feedback! We’re glad you had a good overall experience with TourBeez. We’re sorry for the change in pickup time and any confusion with timings. This can sometimes happen due to last-minute bookings, and we appreciate your understanding. We’ll work on improving communication and scheduling clarity going forward.

Response from TourBeez· Jun 9, 2026

Thank you for your feedback! We’re glad to hear you still had a good overall experience despite the weather, and that the coach driver stood out for his excellent service. We also appreciate your note regarding the buffet lunch confusion and will review this to ensure clearer communication in the future. Your input is very helpful to us, and we hope to welcome you again under better weather conditions!

Response from TourBeez· Jun 9, 2026

Thank you for your feedback! We’re glad to hear the booking process was easy. Hope you enjoyed your Niagara experience, and we look forward to seeing you again!

Response from TourBeez· Jun 9, 2026

Thank you for your feedback! We’re glad you had a good experience. We also appreciate your suggestion about adding more introductions and will share this with our team for improvement. Hope to see you again soon!

Response from TourBeez· Jun 10, 2026

Thank you for your kind feedback. We’re very pleased to hear that Hani provided a great tour experience and that you found the bus comfortable and on time. It’s also wonderful to know you felt the tour offered good value. We truly appreciate you taking the time to share your experience, and we will pass your kind words on to Hani and the team. Thank you for choosing TourBeez.