Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Star Rating? 96% of our reviews are 5 Star. See our profile and read them for yourself. Total Tax, Inc is owned and operated by licensed tax professionals specializing in solutions for taxpayers facing a tax debt crisis. For 36 years, our CPAs, IRS Enrolled Agents, and QuickBooks Pro Advisors have been turning IRS nightmares into water under the bridge, saving our clients thousands and setting them on a track for success.That 5 star service is our proven norm, with ZERO complaints from the BBB, and a 4.9 out of 5 on Google.Great results and great service. We expect it, and we believe our clients have the right to expect it too!
Total Tax, Inc (totaltaxinc.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 282 reviews with 5 stars · Clear filters
My service with Total Tax was very professional and very helpful. They took the time to explain every step-by-step guide to keep me informed of everything. If I had any questions I could call and ask questions or speak to someone. I also emailed, faxed over papers need for my case. They meet all my expectations and mor Thank you for everything. Mary
By Mary B.
Everyone who worked on my case at Total Tax was very professional and positive. I was told upfront what to expect and how long the case would take. Very clear and concise communication between all involved was key and made a very trying and difficult situation much easier and smoother. I was very thankful for the one on one connection and the ability to contact someone at any time. Thank you for all you did for me. Lawrence T.
By Larry T.
I did days of research before choosing an expert to take care of a complicated situation. Total tax took over all the details efficiently, effectively and were always available to answer any questions I had. Working with this team was an absolute pleasure.
By Isa V.
Five-Star Review! These experts have been my saving Grace, emotionally and financially! I was in quicksand trying to pay back taxes, to pay-off a BK, and to pay quarterlies. My expert Steve Fuqua's patience, wisdom, and guidance never stopped. I highly recommend Total Tax, Inc. particularly Steve.
By Julie B.
The audit work was done efficiently, promptly and professionally. I am impressed with the quality of work performed and very pleased with the results they have achieved.
By Karen
My name is Steve Lavender and I live in Birmingham, Alabama, miles away from Total Tax Inc. This office performed with outstanding service for me during one of my most difficult times in my life, not just with my problem with the IRS but being patient with me as I over came my surgeries, great professional staff right down to the receptionist, I thank you again and again for completing my case and I really mean I could've done this with out you. Thanks Total Tax Inc. I will never forget you all, you worked so hard for me. God bless you and your office.
By Steve L.
Anyone having issues with IRS… Put your pride and skepticism to the side… give TOTAL TAX INC a call….. without a doubt the most professional, knowledgeable, and friendly tax professionals I have ever dealt with. If I could give them 100 stars I would. Special shout-out to entire team who handled my case it was a pleasure Tamar, Lorraine, Bethany & Steve!!
By MG
Everyone I worked with was very professional. They worked with me on my down payment and monthly payments so that I could afford the service. Would be nice if total tax had a website that their clients could access to upload documents, check on the status of their file and maybe make additional payments. Overall Total Tax took a lot of stress out of my life and would recommend them to friends and family.
By Paula
Response from Total Tax, Inc· Jan 12, 2022
Thank you for your review, Paula! We are so glad we could help. And we do have a client portal that does all of the things you mentioned. Our clients can submit and access their documentation, see requests for information, make payments, access filed tax returns and more. It went live for our annual tax preparation clients in late December and will be expanding it to all clients soon!
