Topfoxx would not respond with a refund…
Topfoxx would not respond with a refund for sunglasses I purchased that are out of stock.
By Tabitha B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunglasses NOT for your average girl. Based in New York, loved around the world. From edgy Rose Gold Cat Eye to Chic Classic black frame sunnies.
TopFoxx (topfoxx.com) has 234 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 51 reviews with 1 star · Clear filters
Topfoxx would not respond with a refund for sunglasses I purchased that are out of stock.
By Tabitha B.
My sunglasses arrived with a scratch on the lens. I reached out to customer service via email and had another pair mailed to me which again were received scratched! How can this happen twice ! TopFoxx needs to do better . maybe check the product before sending it out to avoid this from happening. Having the same problem happened twice is not ok.
By Isabel
Not delivered yet
By Jill C.
Would love to review if I had my sunglasses. ?
By Brenda M.
I’m looking forward to writing a review, although I haven’t received my order yet. I placed an order for three pairs of sunglasses at the end of November/beginning of December, and I’m eager to get some updates about my purchases. It feels like a long wait, and I was starting to wonder if my order would even be fulfilled. I hope to see some communication soon since this is the first signal I've had regarding my order. I can’t wait to finally receive my sunglasses!
By Stephanie B.
Have not received this order yet. Still waiting on them.
By Rosie P.
These sunglasses offer no protection from the sun at all. I opened up a return case and all I can get is a store credit and I have to pay return shipping back on a detective item. The only response I can get through email and chat is a chat bot. I am a repeat customer and I won’t be ordering from Topfox again. Buyer beware of return policies on defective merchandise!
By Marjory M.
Not proportioned to my face odd shape. Requested refund - still waiting for response. Never worn.
By lucy