Fast Shipping, Good Experience
I ordered a Sapphire plus insert for my Dr dabber switch 2 and it arrived very fast, only a couple days. I also had a couple questions and the customer service team was friendly and fast to respond.
By Tyler L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tools420 is a US-based online retailer specializing in high-quality vaporizers and vaporizer accessories from trusted brands. Since launching in 2016, our focus has been on offering reliable products, fair pricing, and responsive customer support to customers across the United States.We carefully select products that meet our standards for performance, durability, and value. Our catalog includes dry herb vaporizers, concentrate devices, accessories, and replacement parts, with detailed product information to help customers make informed decisions.Our team works closely with manufacturers to ensure accurate product listings, dependable fulfillment, and a smooth shopping experience from checkout to delivery.At Tools420, we believe in honest business practices, clear communication, and supporting customers before and after their purchase. Our goal is to make it easy and reliable to shop for vaporizer products online.
Tools420 USA (tools420.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 22 reviews with 5 stars · Clear filters
I ordered a Sapphire plus insert for my Dr dabber switch 2 and it arrived very fast, only a couple days. I also had a couple questions and the customer service team was friendly and fast to respond.
By Tyler L.
Very good company, good price, answer your questions fast. Nice people. Thank you!
By FABIEN CAYER B.
Great customer service. I had a defective product and they worked with the company on my behalf to get me a replacement at no cost.
By Ethan
Fast and to the point shipping/responses
By Duke
Good customer service, fantastic prices, fast shipping and good service what else is there to ask?
By snaif H.
Outstanding customer service and support team. Fast, professional, friendly… went above and beyond to help me out. Wish I could give them 6 stars.
By Kara
Great place to get all of your “essentials” they sell high quality products at low cost and the customer service team did great helping me with some trouble with shipping my package I will definitely be ordering again.🤙
By Luis G.
Daniel responded very quickly and talking to him was a pleasure and he quickly took care of my request. Very impressive. Thanks for the Great customer service. Dave
By David W.