Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
174 reviews
TonneauCovered.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TonneauCovered.com is your trusted source for high-quality truck bed covers at the best prices online. We help truck owners protect their cargo, improve security, and enhance the look of their pickups with the perfect tonneau cover. Whether you’re looking for a folding, rolling, retractable, or painted-to-match style, we make it simple to find a cover that fits your truck and your needs.While we offer a wide selection on our website, not everything we sell is listed online. That’s why we encourage customers to call us directly — you’ll often find additional options, special savings, and expert guidance that you won’t see on the site. Ordering by phone also gives you access to exclusive discounts and ensures you get the exact cover that works best for your truck.At TonneauCovered.com, customer service is at the heart of everything we do. We offer free shipping on most orders, knowledgeable support from real people, and a hassle-free shopping experience. Our goal is to make upgrading your truck both easy and affordable.Shop online today or give us a call for personalized help and access to even more products and savings. With TonneauCovered.com, you’ll always find the right cover at the right price.
TonneauCovered.com (tonneaucovered.com) has 174 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 28 reviews with 1 star · Clear filters
Order my item 3 months ago supposedly was delivered a few days ago. It wasn’t delivered to my house because somebody was home all day. Emailed them. I will get back to you. I’ve heard nothing back is an expensive item so wherever they left it, no one sign for it poor customer service.
By Danny L.
Absolutely horrible. Ordered a cover and it was delivered a month later. It was the wrong cover. Shipped back the cover and have still not received a refund. Stay away…..
By Rory T.
Ordered a cover from this company over a month and a half ago, once the had my money with no update as far as delivery, the customer service was terrible. Constantly stalling and when I asked for a refund because my cover never shipped, again I was met with opposition and never once apologized only made more excuses. Please, do not use them and if you do, make sure the item is in stock as they will take your money and never advise you of inventory delays. Buyer beware.
By oneal W.
UPDATE JAN 2022: They tried to get me to revise my review with a $25.00 gift card. LOL Never gonna happen! ORIGINAL REVIEW:I could NEVER recommend this company or Peter. He, and his staff, misled me and then did not follow up. They had already received my money ($1,300.00) and were unwilling to rectify the situation. This is the problem if you work with a company where you can't walk through the door and talk with someone while looking them in the eyes. It's just too easy to treat someone with disrespect, which is what they did to me. My advice would be to stay faaaar away from these clowns. It's just not worth it if you can't get your issue addressed.
By Bill
bought a $900 BAK Revolver X2 Tonneau Cover. It was delivered with zero hardware in the box. I sat on hold for over an hour waiting for customer service and got nobody. Finally got an online chat to answer me. They said they have taken a ticket number and I will get a call from a rep in a few days. Are you kidding me? Thats the support you'll get if they mess up your $900 order like they did mine. Good luck.
By glen K.
I am still waiting after 1 month. I will be cancelling my order. I was told it would be 2-3 weeks for delivery and I still do not have my tonneau cover. Do not trust this company.
By Gregory S.
Asking for review before shipping......that’s right it’s been 2 weeks now. Try to improve your shipping schedule then maybe you’ll get a better review.
By MM
You may get a low price but you will get ZERO support if your product comes in wrong or damaged. They immediately throw up their hands and send you to the manufacturer. I ordered a Retrax PowertTraxPRO. The cover came in bent and oversized. After speaking with their "customer service", he had me take dozens of photos only to say call retrax... Retrax asked 3 questions and sent the replacement. After expressing my concern to Peter at TonneausCovered, I was told to shop local. Won't be doing business with them again.
By Buyer
