Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
69 reviews
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Send Gifts to your loved ones in Pakistan... Cakes, Flowers, Qurbani and lots more... Tohfay is the one of the largest online gift portals to send gifts to your loved ones and spread a smile on their beautiful faces. Send Cakes, Flowers, Chocolates, Sw...
Tohfay.com (tohfay.com) has 69 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 47 reviews with 1 star · Clear filters
I ordered a gift for Father’s Day on Saturday, it’s Wednesday today, still hasn’t been delivered. I have emailed them twice and even phoned them no reply. Please do no waste your money. Next time I will carefully think about using companies like this.
By Rose
I sent a chiffon suit for my mom on Mothers Day. She got it three days late and was far from what they showed on the website.. it was shocking pink instead of peach and material , the fabric was not chiffon. It was some really bad synthetic material. I complained to gheir customer service. First no one responded. Then an email cane that a ticket has been created . And then thats it. I jeep sending them mails and they dont respond at all. I will never use them again.!!!
By Umbreen M.
Worst experience ever. I would not recommend anyone to waste their money by using tohfay.com. they are a fraud company . They will charge you for gold ,show you gold and deliver dirt. Theyre delivering Really low quality cheap cakes and flowers.
By Huzaifa Obaid O.
I have noticed Tohfay.com to be overly expensive. A quick example is dinner at lal qila costs PKR 1,500. Dinner for 3 is naturally PKR 4,500. Tohfay charged me $123 AUD which is almost PKR 12,000. This is absurd. Back in 2012 I send the same dinner for 3 voucher and the price was $62. In this regards, the price almost doubled with no justification whatsoever.
By Adnan
I MADE A PURCHASE FOR SAME DAY DELIVERY BUT ITS BEEN 3 DAYS AND MY PARENTS DID NOT RECEIVE THE PACKAGE. I PAID EXTRA FOR SAME DAY DELIVERY. NOT RELIABLE.. NOT HAPPY WITH THE SERVICE
By friend M.
Horrible service ! I sent a package and paid extra same day charges. The package was delivered 3 days later ! AND only after repeated complaints, calls and messages. ! The service is absolutely crap and a rip off ! The delivered cake was different from what was ordered, the flower bouquet was NOTHING like it was shown in the picture. Rubbish service ! Complete waste of time and money !
By Aleem B.
Worst company.Completely untrustworthy. I placed an order for mother's day, and to deliver the order on a selected date, they asked for US $2.95 extra, but the order did not arrive on the selected date and the helpline kept misinforming that the order will be delivered, just be patient. It has been 4 days since I placed the order and their online chat agents have stopped replying back. I am planning to dispute the payment I made to them as a FRAUD.
By Ali A.
