Tohfay.comReviews of tohfay.com

I wish I could give them less than one star even -5 for ruining my moms birthday surprise. Save yourself money and lots of disappointment. Very poor customer service as well. No body bother to pick up the call and answer.

Fraud company, have cheated with me on multiple occasions, used to be good but got corrupted. Order 4 lb cake but delivered 2 lb cake, on other 2 occasions didn't deliver the cake and never refunded my points ($50 worth), chor company stay away

I have been using this service when it first started.Despite being massively over priced it used to be reliable. Recently I ordered 2 rechargeable fans.'After' receiving payment an agent texted that product ID 13943 is out of stock & I can get a similar replacement/ refund.The replacement fan offered was much cheaper & lower in specs,which I declined.Instead I asked them to replace it with Product ID 5579.They took one week to tell that even this is not available. The refund I received is less than what I was charged. During all this time those 'out of stock' rechargeable fans were still up for sale! Effectively charging clients for products clearly not in stock & offering them cheaper product as replacement. Stay away....not reliable at all

The company did not send a confirmation of payment within 30 minutes of purchase. Even untill 24 hours later there was no professional email from them. Nobody responded to phone calls.

DO NOT ORDER FROM HERE. My package was eaten by rats and all the company have said is they will look into this, this was from the beginning of June. During a pandemic they feel it is alright for this to happen?! I will advise everyone NEVER to order from here. If you do they will not answer your issues in a timely manner or even at all as matter of fact. AWFUL AND DISGUSTING

Totally fraud company. They have lied to me and have not delivered. Keep away from them. Paid them over USD 170 and they did not deliver anything. Choooooooors!

I would not give any Star if possible. Ordered for fathers day and on the day of delivery they emailed me that the ordered cannot be delivered and will be delivered next day. Even next day was not delivered. I have been trying to call and reach through their whatsapp number. But no one replies. The worst service i have ever used. Its day 3 whereas i paid for next day deliver. I would rather not let my gift go to my dad and get refund or dispute the transaction with the bank. I’ll never ever use again. Such an embarrassment.

ordered a gift from them for fathers day. post payment then did not deliver thee package and multiple attempts to contact them via email, text, call and whatsapp have gone unanswered. and my poor father has not gotten his gift