Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
266 reviews
Voted #1 Wellness BrandSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
4.9-Star Rating with Over 1,000 Genuine 5-Star ReviewsIMPORTANT NOTICE TO OUR CUSTOMERS:Due to a payment dispute with Trustpilot, our business profile is currently displaying a warning message that we strongly dispute.We are actively addressing the matter through the appropriate channels and are seeking prompt removal of the notice.We sincerely appreciate your continued trust and support.
Voted #1 Wellness Brand (titan-wellness.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 219 reviews with 5 stars · Clear filters
Exceptional customer service and after sales support. You can tell the attention to detail that went into the chiller and plunge. Super easy to set up and get started. Thanks!
By ROBERT
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi Robert, Thank you so much for the kind review! We’re really glad to hear you had a smooth experience and were happy with the support you received. We truly appreciate you taking the time to share your feedback.
I was very pleased with Martian's efforts in helping me. I am a disabled veteran who has centered his life on the core values of: integrity first, service before self and excellence in all we do." I found Martin to also exhibit these qualties as well. In addition Martin was, affable, knowledge and kind. When it comes to customer service Martin gets it.
By John
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi John, Thank you so much for the thoughtful review! We’re really glad to hear you had such a positive experience and felt well supported. We truly appreciate you taking the time to share your feedback.
Thank you Josh for answering all of my questions patiently as I had lots of them. I am really enjoying my Cold Plunge!!!
By Glenn D.
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi Glenn, Thank you so much for the great review! We’re really glad to hear you had a positive experience and got the help you needed. We truly appreciate you taking the time to share your feedback.
So far loving my XL plunge with my 1/2 horse pro chiller. Has been six month so far, water stays clean and ice cold, I keep it at 40 and it sits on my outdoor patio in Arizona. Great purchase and great value. Highly recommend for those looking to step up from using ice. Also great customer service easy to text for help and info. Always quick to respond and you get to talk to a real person!
By Seth S.
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi Seth, Thank you so much for the great review! We’re really glad to hear you’ve had such a positive experience over the past six months and that everything has been working well for you. We truly appreciate your recommendation and feedback.
I had the pleasure to speak with Martin G over at titan wellness. This is the best man I have spoken too in a long time when I have purchased something he’s not a sales guy at all genuinely cares about the customer and we laughed all phone call and helped me take care of my address change. Thanks bro much love !!!! Also this company is legit all the processs is done A-Z in the same building. Family owned
By Landon C.
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi Landon, Thank you so much for the great review! We’re really glad to hear you had such a positive experience and felt well taken care of throughout the process. We truly appreciate you taking the time to share your feedback.
Just assembled my titan plunge with 5th gen 1hp chiller. Works great. WiFi app easy to set up. Martin and victor in customer service very helpful and respond to questions quickly. Impressed with construction. Heavy duty. Easy to set up. Instructions could be a little more detailed, but not a big deal.
By Patrick
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi Patrick, Thank you so much for your kind review! We’re really glad to hear you had a great experience and that everything went smoothly overall. We truly appreciate you taking the time to share your feedback.
I called there customer support today and spoke to Martin about some questions I had. He was great. He took his time and helped me search for what I needed. He provided excellent customer service.
By Craig
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi Craig, Thank you so much for your kind review! We’re really glad to hear you had a great experience and received the help you needed. We truly appreciate you taking the time to share your feedback.
Got home from a trip and finally got to hook up my 1 HP Chiller and Atlas tub. Im extremely happy I decided to go with the Atlas over Triumph! Their sales rep Martin was very helpful and helped me make the right choice
By Olivia R.
Response from Voted #1 Wellness Brand· Sep 11, 2026
Hi Olivia, Thank you so much for your kind review! We’re really glad to hear you had a great experience. We truly appreciate you taking the time to share your feedback.
