Tires PlusReviews of tiresplus.com

I brought my vehicle to Tires Plus in Lake Mary and was charged nearly $2,600 for a list of repairs. I later learned from a second certified mechanic; I should have been charged approximately $1000. The mechanic also told me an oil cap was nearly falling off, he said this could have been dangerous; I had been driving like this for weeks. In addition, I was told I needed additional repairs, within “a few months”, repairs totaling $1,600. Believing my car needed repairs, I was worried to drive my car,and was shocked to find that none of the repairs listed on the $1600 estimate, were not needed at all. In fact, the real issue was resolved for $325 — and included none of what Tires Plus claimed. This is not just bad service — it's a textbook case of unfair and deceptive trade practices under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). A regional manager later admitted photos were taken of the alleged damage — yet those were never provided. I was misled, overcharged, and nearly pressured into unnecessary service — all while recovering from major surgery. Their conduct was a violation of deceptive business practices prohibited under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA), found in Florida Statutes § 501.201–213. I will be taking further action and urge others to get a second opinion and research your rights before agreeing to any service.

I would avoid EVER using Tires Plus they are completely incompetent crooked low character organization. I took my vehicle in for an oil change and the lazy, incompetent, crooked people there damaged my engine. It’s not an opinion-based review, this is factual. I even contacted them with obvious proof, and I never heard a word back. Its been over a week and I even contacted the corporate office, I contacted Bridgestone, because they own the crooks, and no matter how many messages I leave or emails I send, the crooks never respond. I would avoid this business at all costs!

They claim they are willing to fix flat tires. I don't think so. I had a flat. A nail in the middle of the tire tread. They said they couldn't fix it because my tire had dry rot. Although they claimed they could plug the hole, they said It would no longer seal around the rim because I drove it while flat. Not true. I took it home, filled the hole with a plug and it held air just fine. No leaks around the rim. They wanted to upsell me to a new tire and/or a whole new set of tires. I just don't believe they want to fix flats because there's no money in it for them. I'm not saying all Tires Plus' are bad but when you have nearly 75% 1-star reviews, that tells you something.

I brought my car in for an alarming. And they always charge me over nine hundred dollars for ball joints on bith sides, which were not required. Avoid this place as they're only looking to upcharge you and raise their commissions.

Hello, I went to Tires Plus in Perry, GA, for a tire alignment and two new tires. After leaving, I noticed my tires weren’t balanced, and my steering wheel was shaking uncontrollably. I called the location and returned the next day, only to be told that a new mechanic had failed to properly balance the wheels and complete the alignment. On top of that, they never performed the tire rotation. When I contacted customer service, the experience was just as frustrating. I will never have my vehicle serviced there again.

TLDR highlights: 1) Had to bring my truck back twice within a week after they replaced my brakes because the brand-new brakes were squealing. 2) A few weeks later my parking brake assembly came apart while driving causing over $4,300 in damage. The only people that touched my brakes were Tires Plus employees. 3) Tires Plus/Bridgestone refused to fully reimburse me for the damage. In May 2024, I had the brakes replaced on my Ford F-150 at the Annandale, VA Tires Plus store. I had to bring it back in twice more within a week for further work because the brand-new brakes were squealing. A few weeks later the parking brake assembly on my rear passenger side wheel came apart while I was driving. Not only was this dangerous, it caused a significant amount of damage. I took my truck to a Ford dealership and they had to do $4,323 worth of work to repair the damage. Because no one else touched my brakes, the work the Tires Plus store did was likely the cause of the issue. As soon as I got home from bringing my truck to the Ford dealership and before they had even looked at it, I called the Tires Plus store to let them know what happened and that I would be filing a claim. The manager told me to let him know how much it cost and he would then pass it along through the proper channels. Once the damage was repaired a few days later, I called the store to let the manager know how much it cost me and the manager then filed a claim through the corporate channels. A few days later, I was contacted by a claims rep but he said because they did not have a 3rd party inspect the damage they would not pay out the full claim. This was the first I heard about the requirement to have a 3rd party look at the damage in order to file a claim. The manager didn’t mention it when I called (before any work was done at the Ford dealership), nothing I signed said anything about it, and I could not find anything on your website that said a 3rd party was a requirement. I would argue the Ford dealership could have been used as a 3rd party expert. Furthermore, I still have all of the damaged parts and offered to have a 3rd party come look at them. None of this sufficed for the claims rep and therefore my claim was not offered to be fully reimbursed. Being out over $4,000 and the whole ordeal in general is quite frustrating. However, being steamrolled by the claims office and not having them actually consider the claim fairly is the worst part. If they would have actually talked to the Ford dealership (the claims rep says he did but I asked around at the dealership afterward and no one said they had spoken to him) or actually brought in a 3rd party to look at the parts I have and the third party then said it was not the fault of Tires Plus, I would at least feel like Tires Plus/Bridgestone treated me fairly. Unfortunately, that is not the case. I would highly recommend avoiding Tires Plus/Bridgestone at all costs.

I had a nail in my tire and called and asked for a Yokohama replacement tire for my 2022 Subaru Outback. Dropped off car and later went to pick up car only to find they put a Firestone tire on my car. They did have the Yokohama tire, but wanted $ 55.- more than the Firestone. The local Tire Shop store that is a dealer did not have this markup. Decided to keep the Firestone, but not going to this store again.

The worst place to take your car to be fixed. I took my car at their Pembroke pine location ( PEMBROKE PINES - 15907 PINES BLVD, PEMBROKE PINES, FL. 33027-1201 ) and the car came worst than I brought it and when I complained about in the same day, they wanted to charge me more for their mistake or bad service.