Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
94 reviews
TipaltiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tipalti provides a unified global payables solution to enable businesses and finance departments to effortlessly automate and scale their accounts payable.Tipalti helps customers scale payables rapidly and efficiently without adding staff and systems. Eliminate 80% of workload spent managing payables, strengthen financial and compliance controls, and reduce AP tax, regulatory, fraud, and audit risk while streamlining multi-entity payment reconciliation to accelerate financial close by more than 25%.
Tipalti (tipalti.com) has 94 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 42 reviews with 1 star · Clear filters
So I made a withdrawal on Shadowpay, and due to that, I had to use Tipalti. I was waiting for 3-4 days for them to transfer to PayPal. I did not understand why I have to wait this much so I wanted to contact them thru a ticket. They was never answering me.
By Akeem.
Theoretically, it could be great, but in practice, it just adds so many headaches and causes so many disputes. I'd say it's false economy if ever it existed.
By Oliver C.
About Tipalti, I must say it has one of the worst customer services I have ever encountered in my life. Don't even try it. They either don't answer or simply send generic answers. The forms they have created are full of errors and glitches; you can't even enter basic information. Honestly, I didn't even think such companies still operated to this day.
By David D.
Unfortunately, Tipalti has been an extremely difficult experience for our team since day 1. Admins cannot build custom reports (they charge you for those), and cannot add custom fields or adjust fields for an integration to NetSuite. Our environment is plagued with "False Positive" errors that are constant and need to be cleared as a daily chore. Their customer support is quick to blame our team and NetSuite for their own system errors. Support frequently does not have answers and will wait weeks for a reply from their Eng teams. Their Eng teams do not show any urgency with customer issues, and do not communicate well internally (frequently misleading their own support team). We've had a ticket open for 10 months that they are still investigating. Save yourself a lot of money and time, and trust another solution.
By Daniel F.
Terrible customer support, they send generic copy paste responses despite sending multiple emails and support tickets. Worst experience!
By Huzaifa A.
Email spammers!! A month ago I started receiving emails from this company. I have never given them my email, I don't even know who they are. Sending marketing emails to people who have not explicitly asked for them is illegal now.
By Eric
Tipalti hold my funds nearly a week. My funds from my honeygain account. They cannot pay me to my PayPal from Thailand. They said the funds will be send back to my honeygain account and now nearly a week they not reply to me again. They can collect the funds in a second but they need a year to send back ? I think they are not serious, customers services is bad .
By Laure Kuitche D.
Não pagam e bloqueiam a sua conta para você não reclamar estão juntos numa farsa com a AdsRepay
By Wladmyr
