Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
23 reviews
Tiny ProtectorsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tiny Protectors is an artist led brand built on intention and creativity. We create limited collections, just 1 to 3 a year, so we can take our time and perfect every drop that releases.Our products might span different worlds, from safety, to home, and fitness... but they all share one purpose: to bring comfort, confidence, and a tiny bit of joy into your everyday.We know our mix of categories doesn’t always make sense to everyone, but to us, it’s deeply connected. As a woman founded, neurodivergent led brand, we believe wellness comes in many forms: feeling safe, feeling soothed, and feeling strong.
Tiny Protectors (tinyprotectors.com) has 23 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 16 reviews with 1 star · Clear filters
I’d like to help you all! I had the same difficulties receiving my items but only delayed a month. This was possible by documenting a weekly email followed by a threat to report to the BBB within the next week with no movement. While it took a month to receive an I recommend going that route for anyone who’s still looking for their item. If they continue not to ship your item or don’t respond just report them to the BBB. Good luck everyone!
By Mary R.
Echoing all the other poor reviews, I actually placed my order on November 1st and have only received a single plushy just yesterday (2/11). I ordered 2 plushies, 1 taser, and 1 home item (a light). I reached out to them December only for them to reveal that one of my items was actually pre-order and that it would arrive Dec and be shipped out January. The item that was preorder? The light. What has been sent? A plushy lol. For other reviewers, just do a chargeback if you've waited longer than two months becuase I believe they're very deceptive regarding the shipment times. Moreover, they're using Zendesk which is an AI email customer service company so when they do eventually contact you back, its a bot lol. It isn't even a good service because I've been spammed with their AI just copying and pasting my original email and replying to me (so far I have around 8 emails with either nothing or my email lol). Update as of around Feb 20th: they still haven't responded to all my emails other than the AI sending me a screenshot of my prior emails. They FINALLY sent me a very confusing refund notification where it says I was refunded only $17 (of my $100 order), but i checked my bank account and since I already did a chargeback, they charged $17 for the singular plushy sent lmao. I asked for clarification and I got hit with 3 reply emails that are all blank 🤷♀️
By Emily
I placed an order November 21, 2025 it was pre-order, I had sent several emails in December for updates, finally got one after posting on their instagram, stating that I would get “biweekly emails with updates”. The only emails I seem to get are to go look at their items that they have for sale on their Instagram and website. I have now emailed three times over the last week and a half and yet again getting no response spent over $100 on my daughter for Christmas. The customer service is horrible and I am bringing to wonder if I will ever get my order or refunded.
By Ash C.
I placed an order on January 12 2026, and today, January 26 2026, haven’t received any shipping label, only a confirmation email from the day i ordered. I also contacted their support and nobody responded. Horrible company, will never try to order again.
By Diana C.
I have been waiting over 5 weeks for “ready to ship” items that haven’t shipped. The business does not respond to DMs or emails and either deletes IG comments or replies to request a DM (which they then don’t respond to) to look engaged. Do NOT order from this business
By Laine B.
I would give this 0 stars if I could. This store has the worst customer service EVER if there’s any. They left my messages in seen at Instagram 3 times. I tried to contact them about my order that was made more than a month ago, but never got any response. I sent them multiple emails and they finally answered when I was asking for a refund. Please don’t make my mistake of ordering from this page. I’m really disappointed and it’s not only me. There are several customers commenting on their posts about their orders and they keep deleting comments instead of solving the issue.
By Carla R.
Ordered several items from them and received a faulty personal alarm; the pin fell out, which should be impossible without the alarm going off (the entire point of the device). I reached out on multiple platforms multiple times, and finally received one response asking for a video of the faulty item; I sent this, and then they ghosted me. I have a faulty item, and a business that doesn't communicate or care about efficacy of their items. Disappointing.
By coliesk8
Made an order for a stun gun and other adorable merch, its been over a month now and still nothing has been shipped despite it not being a pre-order. I contacted customer support, no response. Ive looked online and other people have had similar experiences, i saw one customer waited 18 months for an order, thats ridiculous. Cant recommend them.
By JC
