Great bag
Great bag, everyone compliments it
By Joeseph G.
Response from Timbuk2· Mar 25, 2026
Thanks so much! We’re glad you’re loving the bag—and even happier to hear it’s turning heads. Appreciate you taking the time to share!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Timbuk2 (timbuk2.com) has 419 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 290 reviews with 5 stars · Clear filters
Great bag, everyone compliments it
By Joeseph G.
Response from Timbuk2· Mar 25, 2026
Thanks so much! We’re glad you’re loving the bag—and even happier to hear it’s turning heads. Appreciate you taking the time to share!
The ability to build a custom bag was very cool. The tool to select the different colors, materials, pipping and accessories took me a little bit to get the hang of but once I did, it went quickly. The quality of the bag is just what I expected (very high) and I'm hoping my son will carry this bag for as long as I have had the one I bought 20+ years ago
By Dee
Response from Timbuk2· Mar 25, 2026
Thank you so much for the thoughtful review! We’re thrilled to hear you enjoyed the custom bag experience—once you get the hang of it, it really opens up all the possibilities. It’s especially meaningful to know the quality met your expectations and that it might become a long-lasting companion, just like yours has been for over 20 years. We hope your son enjoys it for many years to come!
Easy process and a very satisfied husband. This EDC (every day carry) was his requested Christmas gift and it’s perfect for his car-ferry-foot commute. Thank you!
By Sarah, owner of A.
Response from Timbuk2· Mar 25, 2026
Thank you so much for your kind words! We’re thrilled to hear the process was easy and that your husband loves his EDC—it sounds like the perfect fit for his commute. We truly appreciate your support and hope it serves him well every day!
Great product. Fast deluvery
By Benzaldehyde
Response from Timbuk2· Mar 25, 2026
Thank you for your kind words! We're so glad you’re happy with the product and that it arrived quickly. We truly appreciate your support!
Its a perfectly made bag super robust and 1 year in its still my daily use bag.
By Taha J.
Response from Timbuk2· Mar 25, 2026
Thank you for your kind words! We’re thrilled to hear your bag has held up so well and continues to be your go-to every day. Durability and quality are exactly what we aim for, so it’s great to know it’s delivering for you a year in.
I bought this as a gift for a new graduate and he loved it
By Lydia S.
Response from Timbuk2· Mar 25, 2026
Thank you so much for your kind review! We’re thrilled to hear the gift was a hit and that the new graduate loved it. Congratulations to him on this exciting milestone!
The bags are beautiful. The quality is outstanding. Came quickly.
By Karla
Response from Timbuk2· Mar 25, 2026
Thank you so much for your kind words! We’re thrilled to hear you love the bags and that the quality and delivery met your expectations. We truly appreciate your support and hope you enjoy using them!
Yall sent this to me like a year later lol. Whoever helped me was great though. Hopefully she still works there.
By Pablo
Response from Timbuk2· Mar 25, 2026
Thanks for your feedback—and we hear you on the timing! We sincerely apologize for the delay in getting this to you. That’s not the experience we aim to provide. We’re really glad to hear that the team member who helped you made a positive impression—we’ll be sure to pass that along. Your patience means a lot to us.