I was sent the completely wrong order.
I was sent the completely wrong order.
By Ask a Lawyer On-Call C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
131 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Celebrating life's little moments with gorgeous, easy-to-hang magnetic photo tiles.
TilePix (tilepix.com) has 131 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 29 reviews with 1 star · Clear filters
I was sent the completely wrong order.
By Ask a Lawyer On-Call C.
Customer service is great. Product is not, sadly.
By Jamie E.
Horrible customer service. Can't call anyone. Missing pads. 3 months later still don't have the pads for the glass frames. Spent $200 and frames are sitting there still waiting for the missing pads to mount.
By Bgdgmike
I found the same tiles for less money from YOU. I ordered them at the more expensive price.
By Katheryn H.
Very unsatisfied with the quality and a lot of frames came broken!! So many things wrong with the package. As soon as I took out the first frame and it was someone else's order included in our package! As I kept going through our 9 frames, I found broken frames, a misplaced adhesive and dents on the prints.
By Genie
I have not received my order yet! Odd you're asking for a review!!!
By Msh
Shipping options are terrible. Two week lead time for replacement magnets is ridiculous. Should offer more locations to buy the replacement magnet pads (Amazon, Walgreens, Walmart, etc)
By Kaitlyn H.
Should have an option to cancel a purchase made by mistake.
By Homero