Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
Tile ClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tile Club is your online tile authority, offering the biggest stocked selection of tiles. Explore porcelain, ceramic, natural stone, zellige, and mosaic tiles backed by expert customer support, fast shipping, and easy sample ordering.We're the favorite tile supplier for designers, contractors, and homeowners alike. Our collection covers residential redesigns and new commercial builds.
Tile Club (tileclub.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 277 reviews with 5 stars · Clear filters
I have been speaking with the support representative Nikki regarding a bathroom remodel project. She has been very professional, kind and helpful. It is a very pleasant experience to work with Tile Club
By Natalie
Response from Tile Club· Sep 23, 2024
Thank you for your great feedback, Natalie!
My first experience with Tile Club, but both my requested pricing and sample order were processed quick and painless. Looking forward to making the purchase once the samples are all approved.
By Steve
I was wowed by the online photos of tiles when searching for tiles for my bathroom. The Luna Sky tiles that I selected were off the charts beautiful. I was tentative about ordering online, not being able to walk around a showroom. But the tiles were delivered safely, only 2 tiles broken in a pretty large order.
By Mary D.
Loved the ability to purchase samples for reasonable prices. The samples were large enough to visualize how it will look. Ordered the selected tile and received quick delivery. Overall, awesome experience all around.
By Arkansas A.
This was my 3rd order with Tileclub and every time I got the best service and product. When my last order was delivered the rain was pouring outside and I was so worried that my paper mounted mosaics will get all wet. But the pallet was shrink wrapped so well that not even a single drop of rain got onto the boxes. The mosaics which I ordered look great and I am so excited to see it once installed.
By Andrew S.
I am glad Tileclub offers an option of buying samples before ordering the tile. The fist couple samples which I ordered looked nothing like I expected and it saved me a lot of trouble. I ordered more samples 2nd time and found a perfect tile for my kitchen. Both times my samples arrived in just 2 days and were packed very well.
By Tim T.
Great customer service, very fast with all responses. Great experience with my order moda tile.
By MD M.
The tile is beautiful! Luna sky subway tiles is what I purchased they all came fairly quickly and there were some broken tiles but customer service was excellent and they're sending replacement tiles. Make sure to inspect your tiles right away looking at boxes ect (taking pictures)72 hours to report damage. Amy
By Amy L.
