TicketWeb USReviews of ticketweb.com

No way to contact them. They don't respond to emails. What a terrible company :-(

Terrible ripoff company stay away charge extra, no refund, no response within reasonable period of time.

I accidentally purchased tickets for the wrong date - it was an honest mistake and easily corrected. I wasn't even in the country at the time the show was put on so it's not like I could have attended. The company refused to change the date of the tickets - I didn't want a refund just changed from October 2 to October 23.

My card got charged but I didn’t get any tickets. Customer service is dead

Tried to purchase tickets and it appeared as though I was unsuccessful. I was then surprised to find a charge on my credit card. There was no email confirmation and nothing to support the charge. It’s been 3 days now that I have tried to get someone on the phone and although I’ve been calling during their business hours the recording says that I should call again during business hours. I then sent an email that was responded to telling me they had a confirmation number of purchase and that I needed to refer to the email. I was clear there was no email to refer back to!!! I’m infuriated and don’t want to dispute at the bank in case I actually did get tickets. They charged quite a bit of money and yet no one can provide information or answer a phone. Seems like a scam! Should I report to BBB??

This is totally unacceptable the way this website takes advantage of people. A $30 ticket ends up costing you $125.00 and the sad part is it is General admission. I would not recommend this website for purchasing anything. You can simply go to the Improv or the actual place of business website. Yes, I got hackled but never again and just want others to avoid getting taken advantage of also. Lesson Learn please.

Website sucks

Total Bait & Switch! BEWARE!!!! They sold me tickets which were not the same as advertised initially. They made absolutely 0 effort to resolve issue or accommodate. Notice how they have no page for reviews, I.e. Yelp, Google, etc? Totally shady!