Tickets.comReviews of tickets.com

What a mistake to deal with these cons. I purchased Rolling Stone tickets last year in Nov 1294.00 for 2. That concert was canceled in March. I asked for a refund and they laughed at me stating No refunds , you will have to go to a substitute artists consert or loose your money. I disputed the charge with my bank, they took my money back from these people and returned it to my card in May. Tickets. Com never contacted me ever, they likely sold those tickets again they had 4 months to do so and then over a month after a makeup concert by The Rolling Stones re billed my card in Sept. for the 1294.00 tickets. Run for your life from them! Do not trust them to produce a venue you pay for or allow them your credit card information you will be sorry you did like me and out your money for nothing.

Don't do business with these scam artists. I bought two tickets to a minor league baseball game. We didn't even have seats when we showed up. They sold us standing room only tickets. The stadium wasn't even half full. I paid fifty dollars for two ten dollar tickets. This so called company is a total ripoff.

AVOID AT ALL COSTS. They are liars. I called right after an order was placed in error and they are refusing to refund me. I now have to do a charge back and hope my money gets returned. I don't even have the tickets to the concert so I can't resell them! I called and they refused to give me a supervisor. They also overcharge by A LOT - and the service charge is not disclosed until after the order is placed DO NOT BY THROUGH THEM - YOU WILL GET RIPPED OFF

My mails correspondence below to TICKET.COM will tell how bad is this business for the customers. -------------------------------------------------------------------- Dear Gaipuilu, I have booked my airline ticket with TICKET.DK with two extra supplements (a) Airline ticket Change Guarantee for DKK 602 and (b) Ticket Guarantee for DKK 395) (See Appendix A below). I have sent a request to change the date of my return journey to Wednesday, 07 August. 2019 (desired departure: 16:40 from SGN, arrival at BLL at 09:30). You have replied by asking me to paying extra amount of DKK 2896 to complete the change (See Appendix B below). The whole management of my case sounds totally incoherent. I am using exactly the same service with other companies than TICKET.DK almost with no extra charges. I called customer service using more than 25 minutes without any specific help, leaving more confusion. My questions in this regard are: 1. Firstly, why didn't you take into account my Flight Change Guarantee and Ticket Guarantee! !!!??? 2. Why should this change cost more than the price KLM itself requires, which is DKK 2284 (See Appendix C below), whether or not I am a customer of TICKET:DK !!!??? I hereby request a reassessment of my case. Sincerely / Kambiz Gindesgaard --------------------------------------- Fra: Ticket.dk Sendt: 15. juli 2019 17:32 Til: Kambiz Emne: Re: SEE DET VEDLAGTE BILAG. 69728 Hi Kambiz, Thank you for your email. We can see that you have purchased the flexible ticket at the time of the booking. However, this product is valid to use before the start of the trip. Once the outbound is used then it is no longer valid. The terms and conditions for the flexible ticket are clearly mention when you click that they want to purchase it. At the end of the terms and conditions it says: Changes must be made during Ticket's opening hours and at least 2 working days before the start of the trip. Now, incase you wishes to change then normal airline penalty and fare differences will apply. The payment link we have sent is the price differences for the new travel date. Med vänliga hälsningar/Kind regards, Gaipuilu Customer Support ---------------------------------------------- Dear Gaipuilu, This is not logical and totally not any reason behind it at all. If I knew I will “Change at least 2 working days before the start of the trip” why in heaven I booked those initial dates in the first place !!!!!??? The change-requests are the natural consequence of unexpected events associated with the personal or professional changes, this is the essence of paying for extra service to mitigate rather than paying the whole amount again. BR /Gindesgaard

If it were possible to write “zero” I would do it but it does no give me the opportunity to do it. This company is stealing the money to the customers shamelessly, charging the tickets at an exaggerated price of what really costs. In my case I bought two tickets and the price they showed at the concert chairs was $235.00 each one total for both tickets $470.00 plus service fee $138.66 and delivery $15.00. Total that I have to pay was $623.66 and when I received the tickets the value of the tickets was $110.00 each one. The price of the most expensive chair is $165.00 at the Hollywood bowl. This is horrible I feel that they stole me shamelessly and when I talk with one employee Bryan #18059, trying to cancel the transaction and they give me my money back, his answer was NO so I told him that I would report it the business at the department of complain, at the police and it will be a bad review by internet. His response was “you can do what ever you want, because I don’t care”..... please do not buy on this site.

As they say "Buyer Beware" and fool me once, shame on me. I will never purchase these overpriced tickets again. My son suggested them for theater tickets at the Lyric Opera in Chicago. The tickets that we purchased for $107 each were $50 face - not to mention the per ticket service fees + the e-ticketing fee - I could have purchased 4 face value tickets directly and paid less... My bad on this one - never again.

If I could not click on any stars I would. This company is terrible!! I bought two tickets that were super overpriced and they said they had trouble completing my purchase so they sent an email about verifying my identity so I had to send a copy of my drivers license and then after “verifying” my identity they told me I had to repurchase my tickets which the sale couldn’t go through because the original purchase was still pending through my bank and they won’t release my money and in the meantime my elderly mother won’t get her early mother’s da present of her concert. Terrible terrible terrible service

I believed I had a site that was Canadian so had to pay exchange they quickly gobbled up my $388 for one Rolling Stone ticket. Couldn't reverse. Be aware people!!!