Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
75 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THS makes finding and booking rooms for your event fast and easy, with best-in-industry systems and highly experienced staff. Lowest rates guaranteed.
THS Company (thsweb.com) has 75 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 12 reviews with 4 stars · Clear filters
The actual booking site has been easy to use and customer service has always been responsive. My only issue (as I’m sure others will express as well) is that often we will find cheaper rates if we were booking for the same dates through the hotel’s booking site. The benefit of stay to play is supposed to be better negotiated rates but that is often not the case especially for those hotels not within walking distances to the venue.
By Petra
Reservations with THS have been easy and seamless. I like the dashboard that shows all my reservation details.
By Beth D.
THS is a great company to work with. Even during these uncertain times they are always willing to help you and work very efficiently to get your questions/concerns addressed quickly. Glad to have a wonderful company to work with for all our All-Star Cheer Housing needs.
By Denise
I have worked with THS for over 10 years and have always found them to be attentive, fair and they make every effort to make the process as easy as possible. I have always had a great experience getting assistance when we have had any issues.
By Denise Gutierrez W.
