Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,328 reviews
ThrivelabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Thrivelab (thrivelab.com) has 1,328 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 35 reviews with 4 stars · Clear filters
The customer service at Thrive is outstanding! Everyone I have interacted with has been very helpful, understanding and kind.
By Dorothy R.
Response from Thrivelab· Aug 25, 2023
We're here for you! Appreciate you taking the time to post this ❤️
Would have rated my experience a “5”, but my medication could not be shipped to me in Nebraska “due to permits.”
By Sharon Rayene Z.
Response from Thrivelab· Aug 25, 2023
Thank you for your review. So sorry we weren't able to ship to you.
I have been using the program for almost 3 months now. I am already seeing some improvements in my symptoms. The only reason I didnt give them 5 stars is that it is a bit of a challenge sometimes to get responses back when you have an issue or question. THe appointments are booked out about 3-4 weeks, so if you have an urgent question it can be a bit frustrating to get a response. Otherwise Dr Bimisa is very attentive. She takes the time to listen to what is going on, and presents options to treat what is going on.
By Anita
Great experience!!
By Cortney J.
Well it's been a struggle up and down but I remind myself I get out of it what I put into it Stay and top of symptoms be honest and share you thoughts BTW do you accept insurance plans for medications
By Veronica P.
Friendly, knowledgeable, and easy to use.
By Alissa
The only reason I give four stars instead of five - the first month the pharmacy provided testosterone for 0.125 every week instead of the prescribed 0.25 - it has since been corrected - everything else has been perfect
By Zachary B.
I've only spoken with Bridgette and my nurse practices and both were great. I like how Sarah is and also I didn't want to speak about male problems to a female, but she made it go smoothly.
By Allen P.
