SHIPPING OVER $200
Loved the idea of all these books for second hand a cheap, I added about 15 books to my cart only to find that shipping was OVER $200 for less then $100 worth of books. This is absolutely ridiculous.
By Ti-arne S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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140 reviews
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Over 13 million titles available from the largest seller of used books. Cheap prices on high quality gently used books. Free shipping over $10.
Thrift Books (thriftbook.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 53 reviews with 1 star · Clear filters
Loved the idea of all these books for second hand a cheap, I added about 15 books to my cart only to find that shipping was OVER $200 for less then $100 worth of books. This is absolutely ridiculous.
By Ti-arne S.
Worse Company with the worse customer service! They send me the wrong book twice and after that, they refunded it when the correct book is showing available online. The representatives can not locate the manager if they have one at all. The company is a big joke!
By VS
Never received my order
By Amanda L.
I ordered a book so I could study and learn to decipher Egyptian hieroglyphs and I still haven’t received it. At this point I don’t know if I’ve ever received it. But what I do know is I’ll never order another one
By Rebecca H.
Very frustrated! Don't waste your money purchasing anything from ThriftBooks!! I purchased several books and each time my order was lost. It took several weeks longer than the expected delivery date! Also customer service ignored my emails!
By Tony V.
On 7/4/22, I purchased a collectible hardcover book on line, from ThriftBooks, Ordinary Men, for $68.00 On 7/12, I received a near worthless, yellowed and stained paperback copy. I then checked the TB web site and confirmed that they continued to advertise a hardcover copy of Ordinary Men, in good condition now at $98.00, an almost 50% increase in price. I contacted TB Customer Service and asked them to honor the original price of $68.00 price and was told no. I was offered a refund of $68.00. TF Customer Service since have not answered by subsequent requests. A manager got involved after I left a negative review on TrustPilot and I ultimately purchased the hardcover version they had advertised for $98.00 minus a gift certificate from the manager. On 07/21/22, I received another worthless, heavily used paperback version of the book.
By Lee J.
My very first purchase with thriftbook.com and the book came soiled, grease spots, warped cover, bent pages, and MOUSE TURDS between pages. Seriously. It went straight into the garbage. I will NEVER buy from them again. I am so insulted. Clearly, an employee at thriftbooks is a tRump supporter, but c'mon......
By cris
The right book on the invoice, wrong book in the mail.
By Andy K.