Book was listed in good condition
Book was listed in good condition. It arrived with several torn pages. So disappointing.
By Shelly C.
Saturday, November 7, 2026 · Customer reviews of US businesses
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Over 13 million titles available from the largest seller of used books. Cheap prices on high quality gently used books. Free shipping over $10.
Thrift Books (thriftbook.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 53 reviews with 1 star · Clear filters
Book was listed in good condition. It arrived with several torn pages. So disappointing.
By Shelly C.
The worst part was with DHL delivery. They refused to deliver to my address on the package. They had to drop the package in my old mail box that is very difficult for me to get to (because I am restricted to a wheel chair)
By The P.
Thriftbooks has seriously gone downhill. I no longer get an order confirmation when I place an order, and no updates on when/if my books are going to ship. And, I found out that the books are extremely marked up. I was sent a book with the goodwill price still on it - I was charged an 800% markup. After I (hopefully) get the last order I placed, I will never use them again.
By Michael M.
Bought over 12 books in an order on thrift books. Items all were listed as great condition. Almost all of them arrived and were extremely used, written in, ripped and smashed. In awful condition. Thrift books won't accept returns for anything under 20$. So it was a big waste. Just buy new.
By Sharla H.
I've ordered alot of dvd's from Thriftbooks and EVERY single time, the delivery is dumped at the front door instead being placed in the mailbox. Same thing today, except the dvd blew off the steps and onto the grass below. I'm 65 yrs old, we have snow and high winds here but I had to go pick it up and the dvd was loose inside the plastic case. I am DONE ordering from them bec I've told them about this issue more than once. If you pay for delivery, then you should GET delivery.
By Maureen K.
I ordered chainsaw carving a bear for $20.88, I received skinnytaste air fryer dinners! I contacted thrift books by email because they will not answer the phone. They emailed me and said I need to return the book before I received the correct book! That's ridiculous way to run a business. I'll never do business with this company again.
By John Z.
Their website doesn't allow you to see the INSIDE of the books like amazon and others do!!! I was looking for GRAPHIC novels for a young child (to encourage reading) and had put GRAPHIC novel in their search engine so thought all the books that showed up in my search were graphic. I went ahead and ordered them and it took forever and still waiting for one of them for OVER A WEEK. Most of the books were NOT graphic novels and tried to return for a refund and they are NOT ELIGIBLE! I contacted customer service and they were NO HELP AT ALL in this matter and basically OUT MY MONEY. HORRIBLE COMPANY, POLICIES AND CUSTOMER SERVICE!! I will NOT be buying from them again!!!
By Marcia
See previous message. Your company is great but this survey nonsense just angers me. Stop the nonsense. Is that clear enough?
By Barbara