Order #500968 still not recieved
Order #500968 placed on the 25th of May, still havent recieved it, Have not had any response to my emails or chat sessions
By Adam S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
315 reviews
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ThoughtCloud – Top CBD hemp oil manufacturer & supplier of CBD products formulated by the most experienced pharmacist in the industry!
Thoughtcloud CBD (thoughtcloud.net) has 315 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 174 reviews with 1 star · Clear filters
Order #500968 placed on the 25th of May, still havent recieved it, Have not had any response to my emails or chat sessions
By Adam S.
Paid immediately, my payment was taken out of my account immediately , still have not received my product, nor a refund, after almost 2 months. My messages, emails and phone calls go unanswered. Their website is still up and appears to be actively taking orders, yet when you look at their Facebook page you can see the number of people they have scammed
By Amanda
Terrible customer service and response times. Will never purchase from again
By Jennifer M.
it’s been 8 weeks and I have NEVER received my order. No one replies to emails, we cannot call. There’s no way to get ahold of anyone. It’s basically a loss of money. Such a scam
By Marysol
I'm still waiting for my order - please reply #500640 Louise Bland
By Louise
you never sent my last order (may 29) and don't answer my emails inquiring about it
By Barbara S.
Ordered my item 6 weeks ago. Never received it. Customer service email bounced back as invalid and they don’t answer their customer service phone number. Beyond disappointing and they stole my money
By Emily M.
Scam. Ordered from this company for years. Last order they never sent it. Contact phone number out of service. Email non existent any more. Disputed with my credit card.
By Thomas M.