Pos company
Pos company. Stole my money
By Chris
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
315 reviews
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ThoughtCloud – Top CBD hemp oil manufacturer & supplier of CBD products formulated by the most experienced pharmacist in the industry!
Thoughtcloud CBD (thoughtcloud.net) has 315 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 174 reviews with 1 star · Clear filters
Pos company. Stole my money
By Chris
They don’t ship or answer or care. Hundreds gone they just take your money.
By S N.
Paid for the product and never received it. Customer service never got back to me!!
By H. B.
Never received my order
By Teressa D.
Products never arrived and couldn’t get a response from company
By Mary D A.
It's been almost 6 weeks since I ordered and I have not received my order. Plus, I've called and can only leave voice mail, messaged the contact info on the website, and have not gotten any response. Order 500891, ordered 5/21/23.
By Unhappy C.
Never received my order from almost 2 months ago now. No replies to emails or voice-mails. Have been doing business with thought cloud for over 6 years and now suddenly they seem to be out of business but the web page will still accept orders and your money.
By David P.
Never received my order AND tried numerous times to contact customer service. No reply via email requests. Phone calls either ended with having to leave a message (no agents available at this time) with no return call OR numbers that were mo longer in service. What has happened to Thought Cloud? I have always had excellent service in past years.
By Jeana