Never got my last order and customer…
Never got my last order and customer service never even answered my phone calls or emails.
By Courtney
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
315 reviews
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ThoughtCloud – Top CBD hemp oil manufacturer & supplier of CBD products formulated by the most experienced pharmacist in the industry!
Thoughtcloud CBD (thoughtcloud.net) has 315 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 174 reviews with 1 star · Clear filters
Never got my last order and customer service never even answered my phone calls or emails.
By Courtney
Placed an order at the end of May. It's July 8 and I still haven't received it. Had previously been a customer for a few years. Thoughtcloud has really dropped the ball. Which is unfortunate because their product was really great.
By Rachel T.
The order never shipped, the money was taken out of my account in may, and I have never seen anything since. Very disappointed. Disputing the charge thru the credit card, because thought cloud hasn’t responded to any of the many many messages I’ve sent to them.
By Michelle B.
went out of business or something dont buy
By Jacob B.
I place an order and after two weeks of nothing but the order acknowledgement, I tried contacting Thoughtcloud. Unable to reach anyone via email, phone or the website. I had to dispute the charge with my credit card company.
By Holly
I never received the order! I wrote an email to you and never received a response???
By Rick Y.
Stole my money, didn’t deliver or respond
By Vomle S.
No product delivered, no response to enquiries, an email address that doesn't actually work.. the list goes on. Absolute scam!
By Janke S.