Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
36 reviews
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Thfirstplace (thfirstplace.com) has 36 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 36 reviews with 1 star · Clear filters
Ordered one of their 2in1 oil dispenser bottles. Ended up loosing the gasket. Contacted them to see if I could get a replacement, for which I would happy to pay for plus postage, only to be told “go somewhere else”. Couldn’t believe the response. I’ve this is how the treat customers, best to avoid.
By Ronald van D.
Scammers!!! Liars, unfortunately products from China. All fake. overcharged.
By Eve B.
I ordered the Peter Thomas Roth face tightener cream - or so I thought I did. I received today a totally different product - it took 3 weeks to arrive. I have been charged $54 for a product that can't even be found on line. I have sent them numerous emails which I am still waiting on a reply... DO NOT ORDER FROM THESE SCAMMERS. I have learnt my lesson not to order online unless from a reputable company.... UPDATE: they have sent me an email saying they can give me $4 refund!!!! What a total joke!! And that they checked with their warehouse - they said I received what I ordered!!!!! SCAMMERS!!! DO NOT GO ANYWHERE NEAR THIS COMPANY
By Tracey
Buyer beware! Do not order their face tightener. They sent me an eye cream that doesn’t work. Offered $4 as compensation.
By Kim C.
They sent wrong brand and wrong product. I sent photos of proof and they still said I was wrong. 100% SCAM
By Joanne R.
Look like systematically fraud. I have placed order that time price showing $19 when went check out cost me $47.67 . I have asked them to cancel order and refund. They offered $5 refund. Really shameful.. stay away if you don’t want to dis appoint yourself.
By Jiten
First they charged my PayPal too much (but luckily reimbursed). Now I received the wrong product... Feels like scamming... or very sloppy! Hopefully they will send the right one...
By Greta K.
The item arrived, it was not what was advertised all, you can not send it back, the mouthpiece was about $30, they offer $4 back and that is all that they would do! even though it was not what I ordered!
By Gavin H.
