Classy company - Quality product
Your insoles didn't work well for my particular foot issues. I asked for and received a refund promptly. I am impressed with both the quality of your insoles and service. Thank you!
By tom M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
784 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Your insoles didn't work well for my particular foot issues. I asked for and received a refund promptly. I am impressed with both the quality of your insoles and service. Thank you!
By tom M.
After four years of plantar fasciitis and having tried numerous products without relief, the X-Stance insoles provided that relief. I have tried the stretching braces, compression socks, other insoles and lots of gadgets. These insoles I have worn for a day at theme parks, travel days in airports, mowing the lawn, and work days all without pain. Outstanding product at a very good price! My only small negative is the grippers on the bottom of the insoles rub against some of my sneakers creating a squeaking sound when I walk. I’m currently working that out with foot powder. But it’s a very small concern versus pain free feet and ability to live my normal life again.
By Lee A.
Prompt response to problem with tracking. Quick delivery
By Elliot F.
Great product has helped my feet and knees
By Scott D.
These shoes are incredibly lightweight and supportive. I will be purchasing another pair!
By Robert O.
Received my insoles quickly and they are helping with the foot pain I have.
By Bonnie W.
Items shipped/arrived quickly. Product as described. Shoe inserts comfortable and make working on feet all day tolerable.
By Bridie R.
Stephanie was great!! I've emailed the company, she has answered me in a very proper time frame and has been so helpful, every time. She is an asset to your company! Thank you
By Heather