Honest assessment
Your representative was completely honest with me when I asked if your product was suitable for my particular issues. Sadly, it was not but hopefully in the future there will be something you can provide.
By Judy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
784 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
XSTANCE (thexstance.com) has 784 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 642 reviews with 5 stars · Clear filters
Your representative was completely honest with me when I asked if your product was suitable for my particular issues. Sadly, it was not but hopefully in the future there will be something you can provide.
By Judy
Great comfortable insoles. My right foot pronates due to a tendon and I lost my arch. So especially for this right foot the insole stabilizes and makes walking more comfortable.
By mary R.
Simple easy order process. I am a repeat customer of XSTANCE. Their insoles are just as comfortable and provide the same amount of relief to my plantar fasciitis as my $400 ones from Podiatrist does!
By ‘Birds F.
Xstance was very good about refunding me , when I accidentally had 2 orders. When I received product , immediately but them in my sneakers and wore them , what a difference !!!! My feet didn’t hurt ! Have 3 pairs now . Would highly recommend them for anyone who has feet issues Especially those who have fasciitis
By Ann G.
Your reply was very fast and helpful.
By Pamela M.
fast delivery and love them
By Doug S.
I must admit I was very skeptical. Everyone claims their product is the best or it will cure this or that but all bs. I've been using these insoles for just a little while and I had to admit they work. My whole body is feeling better, less pain in my knees, and hips.
By Ann
I’ve worn the insoles for only a few days. I am able to take longer walks and my feet don’t hurt like they used to. I stand a lot at work and my feet don’t hurt at the end of the day. They really work!
By Mike W.