Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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4 reviews
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The Western OutfitThe Western Outfit is an online store specializing in authentic western fashion for men and women. We offer genuine leather, suede, denim, and wool jackets and vests, along with outfits inspired by popular western culture and TV shows such as Yellowstone, Sons of Anarchy, and Westworld including character-inspired pieces like Beth Dutton and Rip Wheeler collections.In addition to jackets and vests, our collection includes leather bags, backpacks, and accessories designed for everyday durability and timeless style. We focus on quality materials and craftsmanship, aiming to bring the rugged, authentic spirit of western fashion to modern wardrobes.The Western Outfit ships worldwide with free shipping on all orders, and we're committed to transparent policies, responsive customer support, and building long-term trust with our customers.
The Western Outfit (thewesternoutfit.com) has 4 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
4 approved reviews, newest moderated first
UPDATE: My original complaint remains unresolved. I still have not received my order or a satisfactory response regarding the money I paid. THIS IS RIDICULES they Are using YELLOWSTONE and other popular brand image but delivering trash.. I will report it everywhere.. SCAM site
By Liana C.
I ordered the Lovila Carhartt Jacket that they displayed on their website and they sent me an item that was not Carhartt, just a denim jacket. The item looked nothing like the picture. Then when I reached out to do a return within the time frame that was written on their site, I got no response. They are fraudulent and paypal should not be associated with them.
By Monique S.
almost one month later and my order still hasnt been processed or shipped..Horrible company no customer support, no email response. once you paid there is no way to get refund. its a scam store
By Chris E.
Response from The Western Outfit· Oct 6, 2025
Dear Chris Please share your order number we did't recieve any email from your side.
This company is an absolute scam and fraud operation. I contacted them before placing my order to confirm details, yet they still went ahead, took my payment, and never delivered the product. They simply stole my money and then started making excuses. When I asked for a refund, they pretended they would process it but have since ignored all of my emails. They do not communicate, they do not deliver, and they do not refund. This is not a real business – this is a fraudulent online scam shop. They are scammers based out of India or Pakistan, running fake websites and producing cheap, counterfeit replicas under the name of Yellowstone and other brands, just to trick people. They hide behind fake promises and then disappear once they have your hard-earned money. I lost $149, and they have effectively stolen it. They are thieves, fraudsters, and professional scammers. I will be reporting this fraudulent company to the Better Business Bureau (BBB) and pursuing legal action for scamming me. ⚠️ DO NOT trust this fake store.
By Erika W.
