Excellent Customer Support
There was a delay regarding shipment, due to a COVID-19 related shutdown. However, their customer support was super helpful and responsive, and when the product did arrive, I absolutely love it.
By Jeremy
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
624 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Violet Vixen was created to provide a place for unique personalities and communities to find clothing and accessories that celebrate their beautiful lifestyle. We strive to provide a curated selection of alternative fashion that echoes sexy aesthetics, beauty, functionality and a free-spirit!Whether you are a seasoned cosplayer searching for an authentic steel-boned corset, or you have just begun exploring alternative fashion and want some cute clothing and accessories, we can help you on your journey!PLEASE LET US KNOW ABOUT EVENTS AHEAD OF TIME AND WE CAN RUSH SHIP FROM OUR MANUFACTURER IF NEEDED!
The Violet Vixen (thevioletvixen.com) has 624 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
There was a delay regarding shipment, due to a COVID-19 related shutdown. However, their customer support was super helpful and responsive, and when the product did arrive, I absolutely love it.
By Jeremy
My items shipped unbelievably fast! Order was accurate, great product! Will definitely do business with you again!
By Heidi V.
It’s a slow process to get your order but I loved the coat so much.
By Wendy P.
I saw an ad for the Morticia's Pagoda Umbrella and I knew I couldn't do without it. I couldn't possibly be happier! Not only is the umbrella stunning, but it arrived ridiculously fast!
By Jeremy W.
Shipping was fast, thank you.
By Hank G.
Great customer service. I also am very happy with the quality of the clothes!
By Cassie K.
I absolutely love my purchase! Beautiful quality and really great timing with shipping despite everything going on. I will definitely be buying again in the future 🖤
By Melissa
Excellent communication and service. Very prompt shipping ! Item exactly as advertised ! Highly recommend this seller !
By Lucille