Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
53 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Vape Mall, your source for USA made premium E-Liquid and vaping supplies with-out having to pay a premium price. We sell authentic Aspire, Innokin and Kanger.
The Vape Mall (thevapemall.com) has 53 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 37 reviews with 1 star · Clear filters
AVOID! Order not received. At first they were responding to emails and assuring me there was just a delay. But they've been radio silence for the past 2 weeks and are ignoring all my emails. The phone number they have listed on their website is out of service. DO NOT ORDER GOODS FROM THESE SCAMMERS!
By Marian B.
They are a scam company because I’ve ordered lots of vape in there and now they just closed the website
By Kurdo K.
Bought lots of vapes, at what appeared to be good prices. No reply to emails and no dispatch. I came on here to check and saw the many other bad reviews with a similar experience to mine. AVOID! They are a Scam company.
By Michael
Made an order worth £70..Order got cancelled, got an email saying money would be refunded..Still waiting for the refund nearly 2 months later..No reply to my emails..
By Andrew O.
Worse customer service, didnt get the product, didnt received any email about the prodect waiting for the refund. Scam company.
By Dilan
Criminals!!!! They take your money and don't deliver your goods. DO NOT BUY FROM THIS SITE !!!!!!
By Tam P.
SCAM I ordered twice a month ago, not received anything. Online chat says they reply immediately - nothing. I lost £100
By Sarah
AVOID. This looks legit but is a scam. A month after ordering still no parcel or refund contacted and got nothing but lies now being ignored
By Saah
