Staff was always responsive when I…contacted them
Staff was always responsive when I asked about my order. The games look like fun and I can’t wait to play them with my family
By DW
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Uzzle (theuzzle.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 296 reviews with 5 stars · Clear filters
Staff was always responsive when I asked about my order. The games look like fun and I can’t wait to play them with my family
By DW
I made a mistake on my order and was afraid I may lose it I contacted the company by email, and they were able to rectify my error. I was mighty relieved and so pleased with their response to my email, which was swift and very helpful. Thank you
By Irene.jukes
I ordered two games at different times. The 2nd order arrived first and I thought the first might have been lost. I emailed, received a reply the next day. My 2nd order arrived the next day so there were no issues. Both games look great and I intend to spend time playing them with our grandkids (after Christmas of course)
By Paulette B.
I had an issue where I reached out to the customer support team. They addressed the issue and exceeded my expectations. Thank you.
By Bri
Prompt attention in sending my second Uzzle that was omitted from original order. I received it in excellent condition and was gifted with an additional puzzle. Great service! Love these puzzles and that they are geared for all ages. My new favorite puzzle site.
By LAURA M.
Customer service is excellent! Uzzle game is well made. I can't wait to play with my grandson.
By Sandra
I have not received my games but am looking forward in receiving. I had a question and customer service responded fast, which is always nice. I am sure we will enjoy the game and I will order again.
By customer
The game is loads of fun. I misunderstood the distribution of cards and thought that I had only received level 2 and 4. I sent an email complaining that this was a problem because I have a granddaughter that was struggling and I was disappointed not to have level 1. I very quickly received an email in response explaining that all 4 levels were included and when I actually shuffled through them…I saw all 4 levels. Duh on me🤦♀️. Their response was filled with grace and patience and eager to make it right if I truly didn’t have level 1. Well done👍🏻
By Aunt L.