Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5 reviews
The Trove GroupSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
25+ Years of Curating Designer Jewelry. Rare | Vintage | Guaranteed Authentic. Fast & Free US Shipping. 424.388.1951.
The Trove Group (thetrovegroup.com) has 5 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
5 approved reviews, newest moderated first
This company are a joke .. 1 star to much .my dad ordered a jacket from aussie troves and well let me tell you its nothing like the one shown on there fb page ..and trying to get a full refund is impossible has they think its excitable to just offer a 20% then after more email to them..30%plus my dad has to pay to send the jacket back ..DO NOT USE THIS COMPANY!!
By Tina S.
I ordered a red, lush looking beanie from Aussie Troves for my upcoming trip. Imagine my disappointment when I received an ugly brown beanie that bore only a passing resemblance to the one online. I am told they will replace the wrong item if I pay to ship it back to them. I told them I would rather put it in the Good Will collection bin and never deal with them again.
By Toni B.
Very good service and beautiful item.
By Chiu Ming C.
Response from The Trove Group· Jul 13, 2021
Thank you for the wonderful review! The pleasure is ours.
Highly recommended. Great customer service. From beginning to end a dependable and smooth experience.
By Sarah
Response from The Trove Group· Jun 1, 2021
Thank you so much for the review! It has been our pleasure to assist you. Feel free to reach out for any of your rare designer jewelry needs in the future.
Really great and professional service. 100% authentic! Highly recommended!
By Mr G.
Response from The Trove Group· May 31, 2021
Thank you for the great review! It has been a pleasure, and we look forward to assisting you in all your future designer jewelry needs!
