Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
20 reviews
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Thesalonworks is listed under Hair Care & Styling.
Thesalonworks (thesalonworks.com) has 20 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 19 reviews with 1 star · Clear filters
Ordered items, paid and received confirmation of order, then ... nothing. No goods received, no answer to all attempts to contact via email and phone. Turns out Mr Kevin Dunstall of Enterprise61 and his 'The Salon Works' website are not to be trusted!
By Lynn
Purchased Ceris Rosemary Oil. It arrived in a dirty bottle, clearly open and used. Covered in dirty fingerprints. Emailed immediately to let them know and started to recieve very curt, one line email responses from someone named Kevin Dunstall. I supplied a picture of the product and was told a replacement was being sent. This was the last communication, as subsequent emails were ignored. The replacement never arrived, so a complete waste of money. Save time, walk away, don't buy.
By The W.
Be aware ! I purchased a hair cliper and shaver from this company. I made a first contact with them on eBay and after that I decided to purchase it directly from their website. From the beginning everything seems to be fine until I started asking a questions where is my delivery. After that Kevin the person who contacted me stopped responding. I have tried their live chat which doesn't work. I don't believe this company is real. Don't make this mistake as I did.
By Dariusz L.
