Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
2 reviews
Scores get a color once a company has 5 reviews.
Thermal Comfort Heating and CoolingThermal Comfort Heating & Cooling is a family-owned HVAC company proudly serving homeowners in Charlotte, Matthews, Concord, and surrounding communities. With over 17 years of industry experience, we specialize in heating, cooling, indoor air quality, and energy-efficient comfort solutions tailored to each home.Our mission is simple: Your Comfort, Our Mission. We believe every homeowner deserves reliable service, clear communication, and honest pricing without pressure tactics. Whether it’s a seasonal tune-up, an urgent repair, or a full system replacement, we deliver professional results backed by expertise and care.As a licensed and insured North Carolina contractor, we hold ourselves to the highest standards of safety, quality, and customer satisfaction. We partner with trusted manufacturers and suppliers to ensure long-lasting equipment performance, and we take pride in educating customers so they can make confident decisions about their home comfort.At Thermal Comfort, we don’t just fix HVAC systems. We create cozy, efficient living spaces where families can feel at ease year-round.
Thermal Comfort Heating and Cooling (thermalcomforthvac.com) has 2 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
2 approved reviews, newest moderated first
I can't say enough good things about the team at Thermal Comfort Heating and Cooling. From start to finish, the entire experience was exceptional. Lamar arrived on time, treated my home with care, and went above and beyond to make sure everything was done perfectly. He explained every step clearly, answered all my questions, and didn't try to upsell unnecessary services. I highly recommend!
By Tammy
We had an incredible experience with Thermal Comfort.Lamar went above and beyond when communicating With us. His pricing was competitive and his workmanship was above the previous four HVAC people we had work our system. He was able to diagnose the problem correctly the first time while others struggled to find the problem and the solutions. He put his all into our repair that required an overhaul of the whole system in the attic and did so with a smile. In extreme conditions. He’s family oriented, trustworthy, and highly experienced. After he saved us from having 98 degree days that had been going on for 7 weeks, I can’t express the gratitude. No one else the warranty company sent was willing to do the overhaul. He even installed a system that gave upstairs and downstairs different temperature capabilities. For big Jobs or small I will always call Thermal Comfort. Thanks Lamar.
By Gabe
