Easy to use and great service
Easy to use and great service. Helpful step by step guides when needed.
By Mind M.
Response from TherapyAppointment· Dec 5, 2025
Thank you for the great feedback! We are here to support you!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
286 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.Our easy-to-use platform puts everything you need to efficiently manage your practice in one place.Simplify workflowsCreated by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.Get paid fasterBoost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platformSimplify your scheduleReduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.Organize client notes & chartingEasily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.Build stronger client connectionsKeep in touch with clients, at no extra cost, a secure online portal and unlimited messaging.Powerful insightsCreate comprehensive income and data reports using real-time analytics.Live customer supportOnboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).Get started with a 30-day free trial that includes every feature:-Free administrative accounts-Customizable calendar availability-Free appointment reminders-Support multiple practice locations-Free secure client portal-Free ERA automatic posting-Paperless assessments and progress notes-Free listing in ‘Therapist Finder’-Client self-scheduling-Calendar sync with Google, iCal, and Outlook-Free live customer support-Automated new client intake with e-signatures-Problem claim notifications-Free onboarding assistance-Unlimited secure client messaging-Insurance claim progress logs-Enhanced data security-Fi
TherapyAppointment (therapyappointment.com) has 286 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 162 reviews with 5 stars · Clear filters
Easy to use and great service. Helpful step by step guides when needed.
By Mind M.
Response from TherapyAppointment· Dec 5, 2025
Thank you for the great feedback! We are here to support you!
Verry good ok
By Rocío M.
Response from TherapyAppointment· Dec 5, 2025
Thank you, Rocio!
I switched over from a different EHR system and any questions I have is answered for me either via their Q&A web links or talking to IT
By AC
Response from TherapyAppointment· Nov 4, 2025
We're so happy you are up and running and getting all of your questions answered!
The team at TA has been nothing but helpful and supportive since I first voiced my interest in the platform.
By Natalia G.
Response from TherapyAppointment· Oct 8, 2025
So glad to hear, Natalia. We're always here if you need us!
This platform is relatively intuitive and easy to navigate. The help/support section is also very useful.
By Kristen
Response from TherapyAppointment· Oct 8, 2025
Thanks for the positive feedback, Kristen!
Great support. Quick response.
By Saundra
Response from TherapyAppointment· Sep 25, 2025
Hi Saundra, we appreciate you taking the time to leave us a review!
I have been utilizing Therapy Appointment since 2014 and they have always had great customer service when needed (rarely) and suits my business needs well.
By Sara
Response from TherapyAppointment· Sep 19, 2025
Thank you, Sara! We love having you as customer for so long.
The support available as we move from a former system to Therapy Appointment has been amazing. People are reaching out to provide tools and supports before we even ask.
By Mari
Response from TherapyAppointment· Aug 20, 2025
Thank you for the positive feedback! We're here to help as you get setup!