Great Customer Service
Ordered a pool cover and net. The net was smaller than advertised but they sent a new net with the correct size.
By Dan G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.
The Pool Centers (thepoolcenters.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 47 reviews with 4 stars · Clear filters
Ordered a pool cover and net. The net was smaller than advertised but they sent a new net with the correct size.
By Dan G.
Received pool cover in 5 days of ordering it, very satisfied.
By John P.
Quick service
By bob
Quick, easy and shipped same day. I haven't open the box yet but sure it's fine.
By BOB SUMMERS 2.
I ordered 3 pool floats, they were reasonably priced and arrived quickly. I would order from them again.
By Scott
The cover was received in a timely manner. One of the grommets was broken. Seems to be working as expected.
By Helen L.
This product was inexpensive while still had good quality. The original cover I had purchased with the pool was much more durable but also much more expensive. It has lasted 8 years but started leaking water onto the top of the cover from under it. I installed the new cover and it seems it is going to do the trick
By Bryant C.
Thank You Pool Center. It is winter here in NY & I needed some stuff for my hot tub. you guys got me exactly what I needed and quickly.
By kim B.