Excellent customer service and delivery…
Excellent customer service and delivery time. We'll definitely be back.
By Randolph R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The Packaging Lab, we pride ourselves on being the only packaging company in the US offering our customers a turnaround as fast as 24 hours, with no minimum order quantity required. Our state of the art online and production facility is coming soon to offer flexible packaging:No minimum order quantitiesNo tooling costsCustom printed packagingOrder online, have it shipped in 24 hours
The Packaging Lab (thepkglab.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 290 reviews with 5 stars · Clear filters
Excellent customer service and delivery time. We'll definitely be back.
By Randolph R.
I am new to ordering pouches and as easy as the website is to navigate I was still having a hard time knowing what to purchase. The sample pack was very helpful and was able to see and feel the difference. Loved the explanation and measuring page for the different options.
By AA
Excellent service. Order shipped very quick and arrived in great condition.
By Sharon G.
They did an awesome job! They were professional and friendly and our pouches look great!
By Cheryl R.
My experience with pkg lab is excellent! Very responsive, helpful, reliable, and great service. I felt that the company was truly interested in helping solve my problems, answer any questions that I had, and cared about the success of my business.
By Melody B.
Awesome service and quick turnaround
By Chad F.
Fast and great quality
By Nil
Samples we received were above and beyond what we expected. We had a few questions which were answered perfectly by Jeff. Looking forward to using the Packaging Lab as our film supplier.
By Casem